Clinical Provider Liaison Remote
Clinical Provider Liaison Remote
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Job Description
Who we are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform Telemed IQ enables lifesaving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industryleading solutions that drive improved clinical care patient outcomes and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commissions Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision mission and values go to accesstelecare to check us out.
What youll be responsible for:
The Provider Liaison is responsible for the daytoday activities of managing a specific clinical service line and assigned to a group of physicians and Advanced Practice Providers (APPs) together known as clinicians. The Provider Liaison is key to the success of the Infectious Disease and Cardiology service lines operational performance and clinical culture ensuring proactively that clinicians have what they need to succeed and thrive in their clinical work.
What youll work on:
- Function as the key agent for Infectious Disease and Cardiology physicians and Advanced Practice Providers (APPs) with administration including but not limited to:
- Build and sustain trustbased relationships with clinicians Regular communication Proactively solve issues that arise Provide resources as needed and Advocate for support
- Act as the Point of Contact for the physicians and APPs and respond timely to clinician needs by facilitating administrative support (e.g. Payroll HR Legal Accounting IT Revenue Cycle Clinical Support)
- Expedite administration for hiring onboarding employment status changes and offboarding
- Fully prepare clinicians for their first shift Ensure EMR access and training is completed
- Ensure Access TeleCare clinical systems training is completed Including but not limited to TIQ Salesforce RingCentral Ultralinq Box etc.
- Arrange billing and coding training for all new employees
- Arrange clinical onboarding with the Medical Director and/or Service Line Chief and ensure completion of onboarding forms
- Be the liaison between clinicians company administration and clients as needed
- Support clinicians to ensure successful completion of credentialing licensing privileging (CLP) EMR access and training
- Maintain critical information for clinicians clinical effectiveness onshift: Privileging profiles EMR system access information Clientspecific workflows Communicate upcoming changes such as new sites new workflows etc
- Support clinicians with resolution of technical issues while onshift Provide assistance with EMR system access technical issues in conjunction with the Facility IT department and with Access TeleCare cart technology in conjunction with the Access TeleCare IT department
- Track and ensure resolution of all cart technology issues to ensure minimal impacts to patient care
- Provide assistance with any Access TeleCare software/program in conjunction with the Access TeleCare IT department
Facilitate the management of Infectious Disease and Cardiology Physicians and Advanced Practice Providers (APPs)
- Communicate company and service line announcements and policies
- Confirm completion of signed orders consult notes and other clinical documentation based on reports from client services
- Partner with CLP to ensure appropriate prioritization and communicate with scheduling for firstshift readiness
- Anticipate expiration of CLP EMR access DEA/CDS and other necessary elements for clinical work to avoid downtime
- Maintain uptodate information on clinicians profiles: work status contract type Pod assignment demographics etc.
- Maintain comprehensiveness and accuracy of administrative datasets utilizing company provided applications
- Distribute Provider Dashboards to each active provider on a monthly basis
- Update and distribute Provider Roadmaps for onboarding providers on a monthly basis
- Assist with the implementation of new Infectious Disease and Cardiology programs
- Facilitate the administration of Antibiotic Stewardship and Medical Director meetings: Organize Antibiotic Stewardship Implementation meetings with Access TeleCare team and clients.
- Meeting responsibilities include but are not limited to:
- Scheduling meetings
- Preparing any meeting materials (PowerPoints etc.
- Compiling meeting minutes and record attendance
- Tracking progress of action items
- Support Medical Directors in planning golives of new sites and services
- Provide performance metrics to Medical Directors and ensure of management tasks
- Meeting responsibilities include but are not limited to:
What youll bring to Access TeleCare:
- Bachelors degree preferred
- 2 or more years of related experience in healthcare or clinical experience preferred
- Excellent computer skills and familiarity with Microsoft Office programs
- Proven interpersonal communication skills through various channels
- Responsiveness
- Proven ability to build working relationship and partnership
- Excellent organization and time management
- Ability to work independently but function as part of a team
- Detail oriented
- High reliability in followthrough of tasks
- Flexibility and willingness to take on new tasks with guidance
Companyperks:
- Remote Work
- Health Insurance (Medical Dental Vision)
- Health Savings Account
- Flexible Spending (Medical and Dependent Care)
- Employer Paid Life and AD&D (Supplemental available)
- Paid Vacation and Sick Leave Wellness Days and Paid Holidays
About our recruitment process:
We dont expect a perfect fit for every requirement weve outlined. If you can see yourself contributing to the team we would like to speak with you. You can expect up to 4 interviews via Zoom.
Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race age religion color marital status national origin gender gender identity or expression sexual orientation disability or veteran status.
Employment Type
Full-Time
