Patient Account Representative 1
Patient Account Representative 1
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Job Description
Department Overview
This position primarily analyzes and updates registration processes to ensure accuracy of timely billing on accounts. Resolving complex registration issues in multiple settings which would include knowledge of insurance websites calling insurance carriers or patients.
Function/Duties of Position
- Researching insurance websites for patient eligibility authorizations and accuracy of effective dates.
- Processing transactions on customer accounts including account set up in registration problem resolution and auditing transaction activity.
- Review accounts and charges on multiple levels before claims are sent to clearinghouse.
- Working Smart Edits and reviewing trends to take to management
- Analyzing claims with multiple payers and editing EOB information if incorrect.
Other duties as assigned.
Required Qualifications
- Two years of recent (within the last 5 years) experience billing or collecting healthcare accounts in a business office; OR
- Four years of general collection billing or customer service experience; OR
- Equivalent combination of education and experience.
- Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire.
- Positions outside of Patient Business Services may not require certification.
- Perform all duties in a manner which demonstrates the ability to work in a collaborative selfmanaged and self directed workteam environment.
Job Related Knowledge Skills and Abilities (Competencies):
- Accurate data entry skills
- Ability to work with deadlines while remaining calm flexible and organized.
Preferred Qualifications
Education:
- High school diploma or equivalent
Experience:
- Experience with the Epic billing system
Additional Details
Perform all duties in a manner which demonstrates the ability to work in a collaborative selfmanaged and selfdirected workteam environment that is work from home.
All are welcome
Required Experience:
Unclear Seniority
Employment Type
Full-Time
