Senior ServiceNow ITOM Consultant - USA
Senior ServiceNow ITOM Consultant - USA
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Role Overview
Location: Remote (Candidates must be based in the USA)
As a Senior ITOM Expert you will play a key role in designing leading and delivering comprehensive ServiceNow ITOM solutions including Discovery Service Mapping CMDB Event Management and AIOps. Youll work closely with enterprise clients Solution Architects and technical teams to ensure bestinclass implementations that meet business outcomes.
Your Responsibilities Will Include:
Leading and delivering endtoend ServiceNow ITOM implementations for global enterprise clients.
Designing and configuring Discovery patterns MID Servers and integrations with various infrastructure platforms (cloud/onprem).
Developing and optimizing Service Maps Application Services and Dependency Views.
Setting up and managing Event Management and Health Log Analytics integrating with tools like SolarWinds Nagios Zabbix Dynatrace AppDynamics Splunk etc.
Architecting CMDB structures defining CSDM alignment and ensuring accurate CI population and normalization.
Building and maintaining automation workflows that drive proactive IT operations.
Collaborating with internal and clientside architects developers and stakeholders.
Leading client workshops requirement analysis and knowledge transfer sessions.
Providing mentorship to junior team members and supporting presales when required.
Qualifications :
Location: Remote (Candidates must be based in the USA)
What Were Looking For:
8 years of strong handson experience in ServiceNow ITOM modules.
Deep understanding of Discovery Service Mapping Event Management and CMDB architecture.
Proven experience integrating with cloud platforms (AWS Azure GCP) and onprem systems.
Strong grasp of CSDM (Common Service Data Model) best practices and CMDB governance.
Experience in scripting (JavaScript) MID Server configurations probe/sensor tuning and flow designer.
Familiarity with ITSM ITAM or IRM/GRC is a bonus.
Must have ServiceNow certifications (CISITOM or equivalent highly preferred).
Exceptional communication documentation and client engagement skills.
Prior experience working with USAbased clients or in a remote consulting environment is highly desired.
Knowledge of FinOps and Compliance is good to have
Mainline active certification is a must.
Additional Information :
Location: Remote (Candidates must be based in the USA)
Why Join REDE
Join a fastgrowing ServiceNowfocused firm with a strong presence in the USA EU and India.
Work on highimpact projects with Fortune 500 companies.
Be part of a Center of Excellence (CoE) for ServiceNow ITOM and AI integrations.
Opportunity to lead implementations and be at the forefront of digital transformation.
Competitive salary and performancebased incentives.
Flexible work hours and a remotefriendly culture.
Ready to Apply
If you are a handson ITOM professional who thrives in dynamic environments and wants to make a real impact wed love to hear from you.
Send your updated resume to: hr at redeconsulting
Subject: Senior ServiceNow ITOM Expert USA
Note: Remote Candidates must be based in the USA
Visit us: www.redeconsulting
Connect with us on LinkedIn: linkedin/company/redeconsulting
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
