Product Manager Next-Gen Search Bangalore
Product Manager Next-Gen Search Bangalore
Posted on :
09-04-2025
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1 Vacancy
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Job Description
Product Manager NextGen Search
About Us:
Neuron7.aiis a rapidly growing AIfirst SaaS company focused on building a categorydefining service intelligence product. Backed by leading venture capitalists in Silicon Valley and a distinguished group of angel advisors/investors we are recognized as a startup to watch. Our platform empowers enterprises to make accurate service decisions at scale by delivering service predictions in seconds through the analysis of structured and unstructured data. Learn more atNeuron7.ai.
Why Join Us:
About the Team:
The product team at Neuron7 is new and growing! Youll join a design product team working to launch Neuron7s next wave of innovation and to establish a leading product management development practice at Neuron7. As an early member of the team youll have the opportunity to have significant impact on both product direction and on the teams practices. Most of Neuron7 is based in either the Bay Area and Bangalore.
What youll do:
Neuron7 is building the next generation of AIpowered service intelligence enabling enterprises to improve service efficiency and predict future issues before they occur. As the Product Manager for Search you will own the strategy and of our Search product and corresponding analytics and insights.
Youll collaborate with data scientists engineers and customer success teams to improve both knowledge and diagnostics search as a well as provide insights on search KPIs to our customers. Your work will empower organizations to accelerate troubleshooting answer any question and optimize service workflows.
Key Responsibilities
Define and execute the product roadmap for Neuron7s Search product focusing on search relevance configurations and insights Define and execute the product roadmap for Neuron7s Search products focusing on search relevance configurations and insights
Develop AIdriven insights to help customers track and improve search KPIs
Work with data science and engineering teams teams to implement intelligent search capabilities like vector/semantic search RAG and reinforcement learning for search optimization
Explore and implement concepts for Conversational Search where relevant for service cases
Integrate with major service platforms (e.g. ServiceNow Salesforce Service Cloud Microsoft Dynamics) to provide realtime insights within existing workflows.
Collaborate with data scientists and AI engineers to refine machine learning models that drive search capabilities.
Define and track core success metrics for search across our customers
Qualifications
5 years of product management experience preferably in search or field servicerelated products
Experience with AIpowered diagnostics field service management (FSM) or customer support automation.
Familiarity with modern search concepts vector/hybrid search RAG architectures reinforcement learning NER query expansion/rewriting knowledge graphs intent recognition and conversational search
Strong expertise in leveraging data and user behavior for search optimization
Experience with customer service and field service management (FSM) platforms such as ServiceNow Salesforce Service Cloud or Microsoft Dynamics.
Expertise in search KPIs and when or when not to use specific metrics.
Ability to translate complex data insights into clear actionable recommendations for service teams.
Strong analytical and problemsolving skills with a datadriven mindset.
Bachelors or Masters degree in computer science
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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