Senior Sales Manager - Audio Visual Event Technology
Senior Sales Manager - Audio Visual Event Technology
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Job Description
Description
Senior Sales Manager
Company Overview
Pinnacle Live is a premium inhouse AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of bigpicture problemsolving and bootsontheground we deliver bespoke AV solutions for inperson virtual and hybrid meetings and live events. The most impressive impactful meeting and events all have the same common denominator: dedicated determined people working behindthescenes to make it happen. Were looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary:
The Senior Sales Manager plays a critical role within the InVenue Sales organization as they will be responsible for driving the sales efforts of their assigned hotel. This position will act as frontline sales for the hotel sales team responsible for generating all Scope of Work (SOW) and Contracts for their leads. Through our Catalyst Sales Process the Sales Manager will be tasked to move leads through their respective sales funnel; focusing on connection prequalification solutions and more. In addition this Senior role will focus on large scale production sales efforts for their designated property.
Essential Functions:
. Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
. Responsible for generating and revising scope of work quotes proposals & contracts based on the needs of hotel leads requiring AV products and services.
. Follow the Catalyst Sales Process as directed by the National Director of Venue Sales and/or Venue Director of Sales including the prequalification of leads quote generation timely contract confirmations pricing and service negotiations followup and more.
. Responsible for having a deep knowledge of Pinnacle Lives products and offerings while displaying a passion for learning and understanding new technologies.
. Provide hotel leads with necessary resources i.e. layouts renderings and visuals product suggestions etc.
. Responsible for entering all pertinent client information into Pinnacle Lives CRM platform and developing and driving an individual sales strategy that includes individual and team funnel and sales activity reporting.
. Communicate & collaborate effectively with the InVenue Sales team and the National Director of Venue Sales.
. Focus on building outstanding relationships lines of communication and trust within the hotel sales team and Pinnacle Live internal teams.
. Represent Pinnacle Live and hotel during site visits planning meetings and preconvention and debrief meetings.
. Deliver Gold Standard customer experiences throughout the sales process event and postevent followup.
. Manage accurate and timely billing of events and clients.
. Perform other duties as assigned.
Education & Experience:
Bachelors degree in business or related field.
Minimum of three 3 years of experience in a customer service facing role.
Minimum of two 2 years of experience in a hospitality sales leadership role.
Proficiency in CRM platforms ability to generate highquality insights into sales activity and progress.
Production and Staging experience are preferred.
Scenic and Dcor experience is preferred.
Rigging Electrical and Exhibit experience is preferred.
Required Skills & Knowledge:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
The requirements listed herein are representative of the knowledge skill and/or ability required.
Highly skilled communicator; exceptional interpersonal and relationshipbuilding skills
Highly skilled at project management; proven success working in a fastpaced environment
Problem solver mindset: ability to remove obstacles for clients through strong organizational skills
Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients
Very strong time management skills with the ability to work on multiple projects at a time effectively
Strong business communication presentation and writing skills with a heavy focus on managing multiple communication platforms effectively
Exceptional relationship builder internally and externally
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential fun
Required Experience:
Manager
Employment Type
Temp
