Critical Operations Technician
Critical Operations Technician
Posted on :
09-04-2025
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1 Vacancy
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Job Description
Critical Operations Technician
THE COMPANY:
STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the worlds most innovative companies. We are an awardwinning industry leader in building owning and operating highly efficient costeffective wholesale colocation and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability security connectivity and physical resilience.
STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.
THE POSITION:
STACK is looking for a Critical Operations Technician (COT) to support a local data center campus. As a member of STACKs Critical Operations team the Critical Operations Technician must possess strong knowledge in maintaining the mechanical electrical fire life safety base building and other various internal data center systems. The COT will also be focused on the of programs related to Safety Team Availability Communication and Knowledge. The COT will be responsible for daytoday operations of the data center.
Mechanical responsibilities will include working on chilled water systems and components HVAC systems such as roof top units CRAC/CRAH units humidification systems fan wall systems aircooled chillers and central plant operations. Electrical responsibilities will include working on electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load UPS PDU and RPP cabinets. Fire Life Safety responsibilities will include monitoring wet sprinkler systems and preaction sprinkler systems as well as their associated detection devices.
- Implement and follow the standardized culture of always working safely across all STACK data centers.
- Operate monitor maintain and respond to abnormal conditions in facilities systems. Areas include Electrical Mechanical Building Monitoring and Control.
- Tracking and trending operational characteristics.
- Provide feedback to management on the effectiveness of existing standards and processes
- Work with the Critical Operations Manager to complete an aggressive preventive and predictive maintenance schedule
- Assist with the database management of maintenance discrepancies and work with site management to resolve site issues based on agreedupon priorities.
- Ensure data center operates at maximum operational efficiency including analyzing existing operating conditions recommending new technologies and improving overall efficiency.
- Manage systems to avoid unplanned customerimpacting outages
- Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency
- Coordinate and oversee power installations and upgrades
- Navigate and utilize a CMMS system.
- Use developed procedures to solve problems
- Assist in asset and consumable inventory management.
- Responsible for the tracking and proper labeling of all equipment per established procedures.
- Provide daytoday exceptional customer service and support.
- Incident escalation response and followup report writing
- Maintain and complete regular facility and security tours documenting and responding to found issues.
- Provide applied mechanical and integrated control expertise for the entire data center
- Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
- The job may require taking on oncall duties outside of normal working hours.
- Taking on other duties as required by STACK. Job duties roles and responsibilities are subject to change over time.
THE DETAILS:
- Location: Leesburg VA (Washington DC Metro Area)
- Travel: None or less than 5
- Must be eligible to work in the United States
- Must pass a comprehensive background screening
MUSTHAVE QUALIFICATIONS:
- High school diploma or equivalent
- Minimum of 13 years experience in a data center or other related missioncritical operations role.
- Experience working with various Microsoft Office applications and other database housing software
- Ability to handle a multitude of tasks and work well in stressful situations.
- Strong understanding of the electrical and mechanical systems used in a data center environment. These include but are not limited to UPS Transformers PDUs RPPs Chillers CRAH CRAC STS ATS and Preaction systems
- Strong knowledge of NFPA70e NFPA72 NFPA25 and compliance issues as well as building codes in regard to fire life safety.
- Familiarity and experience in data center trending and analysis with the ability to rapidly learn and use PCbased site monitoring systems.
- Bachelors Degree or equivalent work experience preferred
- While performing the duties of this job the employee is occasionally required to stand walk sit use hands to handle reach or feel objects climb stairs balance stoop or kneel talk see at close range and hear for extended periods of time
- Must be able to lift and/or move up to 25 pounds.
- Must be willing to work outside normal business hours including weekends late nights holidays and oncall support.
- Must be comfortable working in a high stress fast paced environment with shifting priorities
THIS MIGHT BE RIGHT FOR YOU IF:
- Youre a strong communicator equally comfortable in the board room as the data center hall. Youre persuasive and clear blending analytics with experience in decisionmaking.
- You dont get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.
- Youre a teambuilder. You take the time to understand and develop the strengths of your resources while formulating longterm plans for the growth and success of the team.
- Youre naturally curious and driven toward continual improvement. While you celebrate your successes you take time to review and analyze campaigns for future learning.
WHY STACK
- We offer a competitive compensation package with strong benefits including medical dental and vision insurance a 401K program flexible spending accounts even a cell phone subsidy.
- We foster a culture of appreciation including monthly ASSEMBLY gratitude points
- Fun is part of our DNA with (currently virtual) events game nights and barbecues.
- Were growing this is a great time to join and make an impact!
STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law
Required Experience:
IC
Employment Type
Full Time
Key Skills
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