Licensed CFSP Care Management Supervisor New Hanover Co

Anticipated End Date:

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Job Description:

North Carolina residency is required!

LOCATION: This is field position. When you are not in the field you will work remotely from your home. You must reside within 20 miles of New Hanover County.

HOURS: General business hours Monday through Friday.

TRAVEL: Some travel within your assigned area or region is required.

The CFSP Care Management Supervisor(Manager I GBD Special Programs) is responsible for managing and overseeing assigned care managers and ensuring fidelity to the CFSP Care Management model which includes physical health behavioral health and social services.

Primary duties may include but are not limited to:

• Manages resource utilization to ensure appropriate delivery of care to members adequate coverage for all tasks and job responsibilities.

• Review all Care Plans and ISPs for quality control and provide guidance to care managers on how to address Members complex health and social needs.

• Ensure care managers provide TraumaInformed Care and recognize the impact of ACEs on the CFSP population.

• Coordinates service delivery to include member assessment of physical and psychological factors.

• Participates in crossfunctional workgroups created to maintain and develop program.

• Evaluates current processes of Special Programs support functions; recommends changes for increased efficiencies and improved outcomes.

• Develops and conducts training programs for staff involved in the program.

• Extracts and manipulates analytical data to present findings to relevant markets and stakeholders.

• Hires trains coaches counsels and evaluates performance of direct reports.

For the State of North Carolina in accordance with federal/state law scope of practice regulations or contract the requirements are:

• Requires an active and current license as an LCSW LCMHC LPA LMFT or RN issued by the state of North Carolina.

• Requires a MS/MA in social work counseling or a related behavioral health field or a degree in nursing.

• Requires three 3 years of experience providing care management case management or care coordination to individuals served by the child welfare system.

Preferred Qualifications

• Knowledge of resources supports services and opportunities required for safe community living for populations receiving inreach and transition services including LTSS Behavioral Healththerapeutic and physical health services.

• Experience working with Children Youth and Families who are being served by Local Departments of Social Services through Foster Care and Adoptive Assistance programs is very strongly preferred.

• At least 2 years of management/supervisor experience (with direct reports) is needed for this position.

• Service delivery coordination discharge planning or behavioral health experience in a managed care setting preferred.

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Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes including those submitted to hiring managers are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy power our business outcomes and drive our shared success for our consumers our associates our communities and our business.

We offer a range of marketcompetitive total rewards that include merit increases paid holidays Paid Time Off and incentive bonus programs (unless covered by a collective bargaining agreement) medical dental vision short and long term disability benefits 401(k) match stock purchase plan life insurance wellness programs and financial education resources to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager associates are required to work at an Elevance Health location at least once per week and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/memberfacing roles to become vaccinated against COVID19 and Influenza. If you are not vaccinated your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age citizenship status color creed disability ethnicity genetic information gender (including gender identity and gender expression) marital status national origin race religion sex sexual orientation veteran status or any other status or condition protected by applicable federal state or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws including but not limited to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.