Experienced Call Center Agent
Experienced Call Center Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Type: FullTime
About Us
The Buying Center is a fastgrowing vehicle purchasing operation specializing in buying cars directly from the public. Were looking for a motivated and experienced Call Center Agent with strong phone skills and a proven track record in appointment setting. If you thrive in a fastpaced environment enjoy working with people and have a passion for the automotive industrythis is the role for you.
Responsibilities
Make 100 outbound calls daily to potential sellers
Manage and respond to incoming leads via phone email and text
Set and confirm appointments for vehicle inspections
Track and update lead information in the CRM
Follow up with missed/canceled appointments and past customers
Provide a smooth professional customer experience from first contact to appointment
Stay up to date with current automotive product knowledge
Collaborate with the team to help hit centerwide performance goals
Qualifications
Call Center experience required (minimum 2 years preferred)
Strong phone presence with the ability to build instant rapport
Confident handling objections and overcoming resistance
Organized and selfdrivencomfortable meeting daily call/appointment goals
Excellent verbal and written communication skills
Professional friendly and energetic personality
Bilingual candidates are highly encouraged to apply
What We Offer
Competitive base salary performancebased bonuses
Opportunities for career growth within a rapidly expanding buying center
Onthejob training and ongoing team support
Paid time off and benefits package (for eligible employees)
Positive teamoriented environment
Equal Opportunity Employer
The Buying Center is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under federal state or local law.
Required Experience:
Senior IC
Employment Type
Full-Time
