Technical Support
Technical Support
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Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
Hiring for MNC surveillance products manufacturing Industry
Experience: min 1year hardware & networking support
Salary: 20000/ to 22000/ PM
JobResponsibilities:
- Remotesupportengineer in the expertdeskteam the role was to troubleshoot
and resolve client/customer queries remotely - Providingsupportto endusers through voice and nonvoice channels
Collected and analyzed feedback and worked on the improvement of customer
satisfaction with provided - Created knowledgebase articles for new hires so that they can use it effectively to
troubleshoot the user issue and resolve it.
Assigned with direct/critical cases from managers/vertical heads - SearchingAdditionalproductdetailssuchaswarrantyinformationandmanufacturingdetails
- AncillarydataincludingPDFsandimages
- NetworkadministrationTroubleshootingnetworkproblemsatvariouslevels
- Performoperatingsystemsmanagementandsupport.
- SystemsAdministrationNetworking&FacilitiesManagement.
- Completesupporttosurveillance product
Job Location: Shendra MIDC Aurangabad
If you are interested kindly share your updated resume & call for further details
Contact:/
Employment Type
Full-Time
