Service Assistant
Service Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Medical Dental and Vision Insurance
- Life Insurance
- 401(k) Plan
- Free Strayer University College Courses to Earn a 4Year Degree
- PaidVacation
- Paid Training
- Paid Sick Leave
- Employee Vehicle Purchase Program
- Receives cash checks and credit card payments from customers and records the amount receivedon the repair order and/or counter ticket.
- For service calls answers the telephone courteously and directs calls to requested individuals and/or departments.
- Make service appointments for items that were purchased during the car purchase
- As needed takes service appointments for customers using the companys scheduling application.
- Monitors any service calls placed on hold offering to route calls to voicemail or take messages as requested.
- Provides other information as requested.
- Demonstrated superior customer service skills
- Excellent communication skills and high attention to detail
- Ability to multitask and handle several phone calls at once
- Must have at least a high school diploma/GED
- Must be proficient in Microsoft Word and Excel
- Valid drivers license and clean driving record
- Willing to submit to a preemployment background check & drug screen
Employment Type
Full-Time
