Area Manager - Youth Services
Area Manager - Youth Services
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Job Description
- $135332 super not for profit salary packaging benefits business vehicle
- Permanent Full Time Contract
- Location: Whadjuk Noongar (Perth) WA 6004
- Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we stand together with anyone who needs us for as long as they need us. Find out more about us and our purpose.
Your Opportunity
Mission Australia is seeking an experienced and valuesbased leader to join our team as the Area Manager for Youth Services in Perth. Reporting to the Regional Leader Community Services you will be responsible for overseeing the effective delivery of approximately six contracts across multiple locations in metropolitan Perth. You will manage a team of approximately 115 staff including three direct reports ensuring services align with contractual obligations and deliver meaningful outcomes for young people.
You will be a passionate people leader who can drive a culture of openness and productivity while fostering an environment that focuses on client outcomes and satisfaction
As the Area Manager you will play a vital role in workforce planning resource management and professional development of frontline service managers. Your leadership will drive operational excellence service improvement and innovation while maintaining strong stakeholder relationships with government representatives funding bodies and corporate partners.
This is an exceptional opportunity for a strategic and resultsoriented professional to lead highimpact services and contribute to Mission Australias mission by nurturing an inclusive and highperforming service environment that supports young people in need.
Your Key Responsibilities
- Lead the service delivery team to ensure effective and efficient contract delivery maintaining accountability for operational performance and achieving service targets.
- Build and maintain strong positive relationships with government agencies funders community groups and corporate stakeholders to strengthen the organisations presence and partnerships.
- Actively participate in at least two committees or membership bodies within the Youth or Alcohol and Other (AOD) sector to advocate for service improvement and community inclusion.
- Oversee workforce planning including recruitment and retention to ensure 24/7 service operations are maintained with adequate staffing and resource allocation.
- Be an inspirational Leader to the service delivery team by demonstrating courage in leadership and responding to issues and risks appropriately.
- Provide leadership and development to frontline service managers upholding a valuesdriven highperformance culture and ensuring ongoing professional development.
- Manage budgets in collaboration with the Finance Business Partner ensuring responsible financial oversight that supports service sustainability and growth.
- Support the Regional Leader and State Director in contract negotiations service improvement initiatives and innovative program development to enhance service impact.
- Provide upline oncall support to 24/7 services on a rotational basis.
Requirementsfor Success
With a significant background leading large teams over different locations and working in the community services sector you will be confident in valuesbased leadership and workforce planning. Other requirements include:
- Proven experience in a senior leadership role managing multiple contracts within the youth AOD or community services sector.
- insightful people leadership skills with experience in coaching mentoring and developing highperforming teams in a valuesdriven environment.
- Demonstrated ability to manage budgets track financial performance and ensure responsible allocation of resources.
- Exceptional stakeholder engagement skills with the ability to build and maintain relationships with government representatives funders and community partners.
- Experience in workforce planning including recruitment retention and succession planning particularly within 24/7 service environments.
- Strong analytical and problemsolving skills with the ability to monitor service performance track operational outcomes and implement continuous improvement strategies.
- A deep understanding of working with Aboriginal CommunityControlled Organisations (ACCOs) and culturally diverse communities ensuring inclusive and culturally safe service delivery.
- First Aid Certification is desired but not essential.
- Full driver licence with no restrictions.
Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.
Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.
If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at
Your Benefits
To ensure our employees feel valued empowered and celebrated we provide a range of employee benefits including:
- Rewarding work every day you know youre making a real difference
- Notforprofit salary packaging reducing your tax (details via AccessPay
- Free external confidential counselling and access to chaplaincy support.
- Volunteering opportunities
- Extra leave available including an additional public holiday additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
How To Apply
To be considered for this opportunity click apply and send your application today!
As a committed Circle Back Initiative employer we will respond to your application.
Applications for this role are shortlisted as received and we are interviewing through the advertising period.
If youre driven by the prospect of making a tangible difference and creating lasting positive impacts join us to embark on a rewarding opportunity. To be considered for this exciting and diverse role apply NOW
Required Experience:
Manager
Employment Type
Full-Time
