Investor Services Manager
Investor Services Manager
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Job Description
Job Description
Job Title: Investor Services Manager
Location: Belfast Northern Ireland (Hybrid)
Salary: Highly Competitive
About The Client:
Our client is a leading financial services provider with deep roots in the Cayman Islands specializing in investment and fund management services. As they expand their operations to their Belfast office they are seeking an experienced Investor Services Manager who can bring expertise and a strategic vision to the team.
Job Overview:
The Investor Services Manager will oversee the daily operations of the investor services department in their Belfast office ensuring exceptional service standards that align with both Cayman Islands regulations and local compliance requirements. This role involves direct interaction with highprofile clients providing guidance and support to enhance their investment experience.
Benefits:
- Highly competitive salary package.
- Flexible working arrangements.
- Opportunity to work in a dynamic and international environment.
- Career advancement opportunities within a growing company.
Responsibilities:
- Manage and lead the investor services team to deliver toptier client services including account management client onboarding and ongoing support.
- Ensure compliance with all applicable laws and regulations with a specific focus on Cayman Islands regulatory standards.
- Develop and maintain strong relationships with investors addressing their queries promptly and effectively.
- Oversee the processing of subscriptions redemptions transfers and other transactional activities.
- Collaborate with other departments to streamline processes and enhance the overall client experience.
- Implement strategic initiatives to improve operational efficiency and client satisfaction.
- Provide training and development opportunities for the investor services team.
- Prepare and present regular reports on department performance to senior management.
Requirements:
- A minimum of 5 years of experience in investor services or a related field preferably within a financial services environment.
- Extensive knowledge of Cayman Islands regulatory and compliance requirements.
- Proven leadership skills with the ability to manage and motivate a team.
- Strong communication and interpersonal skills capable of working effectively with clients and team members from diverse backgrounds.
- Detailoriented with strong problemsolving skills and the ability to prioritize tasks.
- Bachelors degree in Finance Business Administration or related field.
Required Experience:
Manager
Employment Type
Full-Time
