Staff Front Desk - Evening Sunday
Staff Front Desk - Evening Sunday
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are Invited.
Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 150 golf and country city and stadium clubs share a common goal building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Invited. Where You Belong.
Job Summary
Our job is not just about giving Members and guests a smooth checkin and checkout. Our goal is for our team members to build a Firestone Experience for each member and guests that is memorable and unique. Our Front Desk Agents are responsible for delivering a wide range of services that guide members and guests through their entire stay. Whether processing operational needs addressing member and guest requests completing reports or sharing the highlights of the local area the Front Desk Team makes transactions feel like part of the Firestone Experience.
No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures maintaining confidentiality and protecting company assets upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Experience Experts will be on their feet and moving around (stand sit or walk for an extended time) and taking a handson approach to work (move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) with reasonable accommodation where needed and appropriate is critical for our Front Desk Representative to get it right for our guests and our business each and every time.
Job Duties & Responsibilities
- Conduct Front desk duties including but not limited to checkin checkouts creating reservations answering general inquiry calls and assisting with guest requests.
- Use sales techniques that maximize revenue while maintaining existing guest loyalty.
- Follow all company policies and procedures.
- Ensure uniform and personal appearance is clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address member/guests service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
- Read and visually verify information in a variety of formats.
- Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance; additionally stand sit or walk for an extended period of time.
- Perform other reasonable job duties as requested when assigned by supervisor/manager.
Have more questions Check out ourInvited Jobswebsite to get more details about ClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks:LinkedInInstagramTwitterFacebook
Invited is an Equal Employment Opportunity Employer / Invited participates in EVerify.
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties responsibilities or requirements. Other duties not listed here may be assigned as necessary. Invited complies with all applicable employment laws and regulations and provided reasonable accommodations to qualified individuals with disabilities during the application process and employment to enable them to perform essential job functions.
Required Experience:
Staff IC
Employment Type
Part-Time
