Partners eCare Application Coordinator Epic Willow Pharmacists
Partners eCare Application Coordinator Epic Willow Pharmacists
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Job Description
Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills perspectives and ideas we choose to lead. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law.
General Overview
The Application Coordinator reports directly to the Application Manager within the Willow team; s/he is part of a team dedicated to configuring building testing and activating the assigned application database.
Responsibilities
Provides certified Epic build expertise and experience for successful product implementation
Provides certified Epic design expertise to analyze organizations current business practices and translate them into configurations and workflows
Supports departmental/ functional team with application and information system knowledge
Completes specific tasks as directed.
Tracks and resolves issues and action items
Recognizes communicates and escalates concerns relevant to critical path and/or timeline in a timely manner.
Develops and maintains models of business and system requirements and configures system accordingly
Documents and analyzes business processes
Develops subject matter expertise and maintains models and documentation of business and system requirements and configures system accordingly
Analyzes business processes to ensure proper system configuration
Creates and maintains all required system design and build documents
Attends weekly team meetings to discuss team and project related activities issues change communications and updates
Contributes to preparation of testing scripts and materials and performs unit system and integrated testing tasks
Post live implementation activities and production support
Other duties as required
Practicing RPh or similar clinical degree required
Minimum of 5 years related experience including experience with healthcare clinical systems.
Some understanding of clinical workflow relevant to assigned application team.
Epic Certification desired or must obtain Epic Certification as outlined by program requirements.
Skills/Abilities/Competencies
Ability to apply clinical workflow to the design of information systems.
Understanding of change management techniques.
Strong verbal and written communication skills.
Strong problem solving and negotiation skills.
Ability to effectively conduct small meetings both formal and informal.
Selfmotivated independent and possesses the ability to learn quickly
Ability to successfully negotiate and collaborate with others of different skill sets backgrounds an levels within and external to the organization
Ability to assimilate and understand new software releases and succeed in a changing environment
Ability to review project deliverables for completeness quality and compliance with established project standards.
Ability to document and communicate the status of progress against plans taking corrective action as necessary
Working Environment
Office setting with some local travel between Partners Healthcare System sites.
On call coverage
Some travel for training
Required Experience:
IC
Employment Type
Full-Time
