Field Service Engineer 1L
Field Service Engineer 1L
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Job Description
Introduction to the job
As our Field Service Engineer you will be part of a team of engineers who help our Customer Support (CS) organization install repair and maintain ASML systems at customer sites. You ensure that our chipmaking systems work as they should and be part of the technology innovation thats moving the world forward. Youll be a technical expert who will work with coworkers customer & field support in isolating and solving problems to maintain and optimize equipment on a daily basis enhancing functionality and prevent problems. You will act as a resource for users on routine malfunctions and will be responsible for the necessary transfer of knowhow to the customer.
Youll report to the Group Leader but youll also be part of the larger Customer Solutions & Support sector where the infab installation and optimization of ASML products happens
Role and responsibilities
Install equipment at customers locations including equipment with new features unload components inspect for damage assemble align and test.
Analyze applicability accuracy and adherence to design specifications.
Evaluate and diagnose problems and make appropriate repairs escalating when necessary.
Answer customer questions and assist customers in a professional manner.
Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures.
Perform administrative and coordination duties including passdowns work orders field service reports system problem reports and monthly reports. Prepare written technical reports on an independent basis.
Provide appropriate support and assistance to less experienced ASML personnel as necessary.
Education and experience
To help us tackle the technical challenges we face youll need experience working on hightech products and with complex processes. As a Field Service engineer youll need:
Bachelors degree or equivalent combination of education skills and experience
01 years of work experience
The ability to fluently speak read and write in English is required.
Skills
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with changing workloads.
Work independently or as part of a team and follow through on assignments with minimal supervision.
Clear and effective communication skills.
Ability to establish and maintain cooperative working relationships with coworkers and customer.
Work according to a strict set of procedures within the provided timelines.
Mechanical aptitude and knowledge of pneumatics hydraulics electronics and semiconductor processes and relevant software.
Other information
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
You must be work authorized in the United States without the need for employer sponsorship.
While performing the duties of this job the employee routinely is required to sit walk talk hear use hands to keyboard handle and feel stoop kneel crouch twist reach and stretch.
The employee is occasionally required to move around the campus.
The employee may occasionally lift and/or move up to 50 pounds in weight unaided.
May require travel dependent on company needs.
Specific vision abilities required by this job include close vision color vision peripheral vision depth perception and ability to adjust focus.
The environment generally is moderate in temperature and noise level.
Must be able to read and interpret data information and documents.
Can observe and respond to people and situations and interact with others encountered in the course of work.
Willingness to continue learning and growing in a professional environment is necessary.
Work is conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behavior and safety.
Expect to spend more than 50 of the time inside the clean room working with electromechanical equipment.
The current base salary range for this role is currently $57375 $96625. Pay scales are determined by role level location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate including but not limited to jobrelated skills relevant education and experience certifications abilities of the candidate and pay relative to other team members.
This position requires access to controlled technology as defined in the United States Export Administration Regulations 15 C.F.R. 730 et seq.. Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML Read our frequently asked questions.
Request an Accommodation
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules facilities or conditions which enable an individual with a disability to apply for a job perform the essential functions of a job and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application participate in an interview or otherwise participate in the employee preselection process please send an email to to initiate the companys reasonable accommodation process.
Please note: This email address is solely intended to provide a method for applicants to initiate ASMLs process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.
Employment Type
Full-Time
