The purpose of the service department is to take responsibility for the health of the customers battery and charger fleets using the companys maintenance service programs.
The PowerCare Technician is an entry level role within our clients Technician Certification Program. The ideal candidate for this position typically will not have any prior battery maintenance or repair experience however is mechanically minded possessing the motivation and desire to enhance their skills and knowledge to progress within the service department.
ESSENTIAL FUNCTIONS:
Work inshop evaluation line to evaluate steel case industrial batteries requiring a hydrometer and voltmeter.
Complete Shipping Checklists (SCLs) to confirm batteries and chargers are shipping per customer specifications.
Complete RCLs as specified batteries come back to the shop.
Prepare junk batteries for shipping to smelter.
Maintain battery fleet at customer facilities through watering with minimal supervision.
Conduct battery surveys at customer facilities with a team.
This includes switching industrial batteries out of customer lift trucks by both side and overhead extraction to service.
Work as part of a team to upgrade customers charger fleets under the direction of manager or team lead.
Maintain adequate watering parts stock in service vehicle.
Effectively utilize Microsoft products such as Excel Word and Outlook on a desktop computer and/or iPad.
Proficiently utilize various applications for charger programming time card tracking and documentation of field services from cell phone or iPad.
Complete regular safety training to ensure knowledge of safe actions and environments.
Work safely within the provisions of the companies policies and procedures.
Report any unsafe acts or environments to supervisor
Drive to and from customer locations in a fully equipped company vehicle.
Details:
JOB REQUIREMENTS:
Required:
Minimum 21 years of age
High school degree or equivalent
Class B CDL with AirBrakes and Hazmat endorsement
If not possessed at hire opportunity will be given to obtain license within 6 months
Must have excellent motor vehicle report to obtain license and be insurable by IBP
Forklift Certification once hired
Occasional overnight travel
Consent for and ability to pass background check prior to hire including criminal credit and motor vehicle reports (state dependent)
Consent for and ability to pass drug screening prior to hire
Consent for and ability to pass random drug and alcohol screenings as a CDL driver
Consent for annual Lead and Zinc Screenings per OSHA guidelines
Preferred:
Associates or Technical Degree/Training
AC & DC Electrical Knowledge/Training
Experience with gas torch for burning voltmeter hydrometer and amp probe
Forklift experience
Knowledge of geographical area
Knowledge of Lift Truck Dealer territories and major end users
PHYSICAL DEMANDS:
Must be able to lift and carry up to 75 pounds from a standing position.
Able to stand walk bend kneel twist and reach for extended periods.
Requires use of hand tools and diagnostic equipment.
Comfortable working in indoor and outdoor environments including hot cold or uneven warehouse conditions.
Must be able to climb in/out of vehicles and operate forklifts and other powered equipment (training provided).
Must be able to drive a large box truck and meet all CDL physical requirements.
PPE use required; additional PPE provided by company based on site conditions.
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