RM System Administrator Level 2
RM System Administrator Level 2
Posted on :
09-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-04-2025
Job Description
Jovian Concepts Inc is looking to hire aSystems Administrator Level 2 for a great opportunity in the Annapolis Junction area. TS/SCI Clearance with a Poly required. No CCAs will be accepted at this time.
The ideal candidate will have the following:
Provides support for implementation troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including daytoday operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc. ProvidesTier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software troubleshoots maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
The Level 2 System Administrator (SA) shall possess the following capabilities:
- Provide support for implementation troubleshooting and maintenance of IT systems
- Manage the daily activities of configuration and operation of IT systems
- Provide assistance to users in accessing and using IT systems
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems
- Provide support to IT systems including daytoday operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization and perform system capacity analysis and planning
- Provide indepth experience in troubleshooting IT systems
- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process
- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software troubleshoot maintain integrity of and configure network components along with implementing operating systems enhancements to improve reliability and performance
- Strong Linux required
- Maintain and troubleshoot servers running CentOS or RHEL with GOTS and FOSS applications. Review IAVAs for applicability and write POAMs as needed then execute the POAMs. Applicants should be experienced with customer tools for documenting and managing security compliance. Independent certification required (Security/equivalent or higher).
- Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems
Requirements
- An active and currentTS/SCI Clearance with a Poly required. No CCAs will be accepted at this time.
- Ten 10 years of experience as a SA in programs and contracts of similar scope type and complexity are required.
- Bachelors degree in a technical discipline from an accredited college or university is required.
- Five 5 years of additional SA experience may be substituted for a bachelors degree.
- Maintain and troubleshoot servers running CentOS or RHEL with GOTS and FOSS applications. Review IAVAs for applicability and write POAMs as needed then execute the POAMs. Applicants should be experienced with customer tools for documenting and managing security compliance. Independent certification required (Security/equivalent or higher).
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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