Icelandic-speaking Customer Service Representative - Travel Industry in Barcelona
Icelandic-speaking Customer Service Representative - Travel Industry in Barcelona
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Job Description
Job Description
Description
If you are an empathic person a good listener who has a problemsolving mindset and enjoys being a team player we have the right job for you!
Job responsibilities:
As a customer support advisor for a prestigious travel company you will be in charge of understanding and identifying customer needs. You will be listening responding and mediating between our international travellers andaccommodationsuppliers of all over the world always ensuring a high level of customer service.
Clarifying inquiries about service payment and technical requirements providing accurate information and following set process via email and phone.
Requirements
- Icelandic: C2 level and advanced English
- Excellent communication and interpersonal skills both written and spoken
- User friendly PC skills: Office 365 CRM Database and other internal platforms.
- A problemsolving and solutiondriven mentality
- A positive motivated mindset that will help you deal with some tricky customer problems.
- Goaloriented work approach
- An open mind to changing priorities and business processes.
- Affinity withAccommodationplatforms
- Experience within customer service or contact center environments will be valued.
Benefits
Contract:
- 385h/week (Monday to Sunday).
- Available shift: 09:00 20:00h
- Temporary Contract.
Benefits:
- Feel Good program which includes Spanish lessons quizzes with prices free group activities such as running beach volleyball roller skating and much more!
- Free private health insurance if interested when getting a permanent contract.
- Flexible remuneration in nursery school transport if interested after probation period.
- A multicultural and international working environment
- Free coffee every day and free fruit once a week
- Be part of an exciting industry leading department with great opportunities to learn and grow your career
- 3 weeks of Initial trainingand continued personal coaching
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden Finland Norway and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region with offices in Oslo Tallinn Malaga Malta and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300 partners in over 30 countries.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
