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You will be updated with latest job alerts via emailAbout Crossover Health
Crossover Health is creating the future of health as it should be. A national teambased medical group with a focus on wellbeing and prevention that extends beyond traditional sick care the company delivers an entirely new model of healthcarePrimary Healthbuilt on the foundation of trusted relationships an interdisciplinary care team approach and outcomesbased payment. Crossovers Primary Health model integrates primary care physical medicine mental health health coaching care navigation and more and delivers care in surroundsoundinperson virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.
Job Summary
The ClinicManager (CM) is an essential part of the collaborative patient care team that supports an exceptional patient experience. The CM is empowered to practice and contribute throughout the care experience. The CM guides the clinical and administrative operations of the multidisciplinary integrated primary care service which is focused on achieving Crossovers quadruple aim 1 decreased health care spend 2 increased quality 3 improved member/patient engagement 4 strong employee/provider engagement. At its core the CM supports patient care while demonstrating servant leadership leveraging our interdisciplinary approach to integrated care.
Implements Crossovers standards of care and operations workflows.
Provides patient care using Crossovers patientcentered medical home approach including phlebotomy services and immunization services
Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations.
Handle inventory orders and replenish medical supplies and materials.
Coleads clinicwide huddles team meetings and ensures the clinic team is kept well informed of corporate and client communications which includes clinical practice updates.
Manages the schedule for efficiencies and optimal staff coverage including PRN talent pools.
Hires coaches and develops staff. Assists in onboarding and training new team members.
Provides guidance and direction to care team members including nurses hosts operations leads and care navigators (site specific).
Partners with the Triad and multidisciplinary care team to develop plans for maximizing client outreach and increasing clinic utilization.
Identifies and recommends actions to enhance current services partners with the Triad on developing and implementing new services.
Hires coaches and develops staff. Assists in onboarding and training new team members. Encourages continuing professional education and development to enhance learning and meet licensing expectations. Provides guidance and direction to care team members including nurses hosts operations leads and care navigators (site specific).
Leads and facilitates any event that supports client goals and member health strategies.
Collaborates with various departments to ensure the clinic is compliant with regulatory bodies.
Assists in performing qQuality and cCompliance checks required on a daily weekly and monthly basis
Contributes to reporting requirements related to incident reporting and compliance
Act as the first point of contact for IT questions and issues.
Coordinate and assist internal TechOps with support requests.
Performs other duties as assigned
Required Qualifications
Graduated from an accredited nursing program
Active nursing license (RN)
Minimum 3 years of clinical experience with demonstrated strong clinical leadership in similarly sized operation
Current BLS (Basic Life Support) certification
Minimum 3 years experience opening operating and managing a multispeciality multiprovider clinic or equivalent
Minimum 3 years of experience staffing and managing a team of employees
Minimum 3 years of experience utilizing health analytics information.
Preferred Qualifications
Excellent computer skills.
Reading writing and excellent oral proficiency in the English language.
Strong organizational and followthrough skills.
Excellent communication and interpersonal skills.
High level of ownership accountability and initiative.
Proven organizational skills great interpersonal skills and ability to work as a key team member.
Comfort and efficiency with multitasking issue resolution and conflict management.
Leadership skills and experience working in a collaborative team environment
Physical Job Requirements
May require standing walking and sitting for extended amounts of time.
Occasionally lift and carry items weighing up to 50 lbs.
Manual and finger dexterity and handeye coordination
Includes full range of body motion including potential of handling and lifting patients.
Requires corrected vision hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.
Crossover Health is committed to Equal Employment Opportunity regardless of race color national origin gender sexual orientation age religion veteran status disability history of disability or perceived disability. If you need assistance or an accommodation due to a disability you may email us at .
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
#LIOnsiteRequired Experience:
Manager
Full-Time