The Student Financial Planning Graduate Counselor plays an important role as a member of the High Point Universitys Student Financial Planning team in the distribution and administration of financial assistance programs to assist the University in meeting enrollment goals.
QUALIFICATIONS:
Education:
- Bachelors degree in business human service or counseling
Experience and Training:
- Minimum 2 years in student financial aid environment with direct experience involving Federal and state awarding
Knowledge Skills Ability:
- Knowledge of federal and state financial aid regulations and institutional policies
- Must possess the ability to understand complex federal and state regulated programs as well as adhere to institutional strategic procedures
- The ability to work independently while being a part of a team that stresses accuracy integrity and efficiency is vital
- Knowledge of the various types of financial aid available
- Ability to analyze and interpret financial information in a wide variety of situations
- Ability to exercise independent thought and judgment in difficult and/or complex situations with little to no supervision and under tight deadlines.
- Knowledge of integrated computer systems and webbased technology
- Effective oral and written communication skills
- Strong interpersonal skills and the ability to work effectively with internal and external customers
- Ability to appropriately handle highly sensitive confidential family financial information
ESSENTIAL FUNCTIONS:
- Counsels students and parents on all financial aid matters
- Awards federal state private and institutional loans grants and scholarships according to federal and state regulations and institutional policies
- Analyzes each family situation determine the financial aid options available and explains options to the family
- Manages the application process from start to finish for his or her assigned group of students
- Manages the financial aid process and interactions with designated population of prospective students and families to positively impact students decisions to attend the University
- Examines all application materials for accuracy and completeness and performs federal verification according to federal regulations
- Handles overall financial aid awarding functions including but not limited to import and evaluation of FAFSA information packaging loan certification and origination federal verification and refund calculations
- Conducts research as necessary to respond to inquiries and resolve problems that may arise during the financial aid process
- Determines award adjustments in appropriate situations and documents all such decisions in students files
- Determines appropriate corrective actions independently within established guidelines and implements or refers for action as appropriate
- Maintains a positive work atmosphere by acting and communicating effectively with students students parents faculty coworkers and managers.
- Timely completion of award packages return calls and email correspondence
ACCOUNTABILITY:
- Maximizes student enrollment and retention through effective financial planning and counseling while awarding financial aid in accordance with federal and state regulations and institutional policies
- Stays current on federal state and institutional regulations and policies
TERM:
- Full Time
- Monday Friday 8:00 AM to 5:00 PM (some weekends for special events
CONTACT INFORMATION:
For more information about this position kindly contact Sandra Norris Director of Student Financial Planning at