WarrantyService advisor
WarrantyService advisor
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1 Vacancy
Job Description
Rev Up Your Career! Join Fundy Honda as a Warranty/Service Advisor
Fundy Honda is looking for a passionate and detailoriented Warranty/Service Advisor to join our team! If you thrive in a fastpaced customerfocused environment and love the world of automotive service this is your chance to be part of an industryleading organization that values growth innovation and teamwork.
For over 40 years Fundy Honda has been serving and connecting with our community providing the best vehicle shopping and repair experience in New Brunswick. We offer a fantastic selection of new Honda models and the largest inventory of preowned vehicles in the region. Thanks to our loyal customers and dedicated team weve achieved the title of Highest GoogleRated Dealership in Saint John! Join us and be part of a team that prioritizes exceptional service and customer satisfaction.
As a Warranty/Service Advisor youll be a key player in our service department ensuring seamless workflow and topnotch customer service. Youll handle warranty claims repair orders and administrative tasks all while collaborating with a fantastic team and gaining valuable firsthand experience in the automotive industry. If youre a strong communicator with a keen eye for detail and a passion for customer satisfaction this opportunity is your perfect fit!
What Youll Be Doing:
Repair Order & Warranty Processing
Manage PreDelivery Inspections (P.D.I. and internal repair orders ensuring accuracy and efficiency.
Track submit and follow up on warranty claims addressing rejections and reconciling manufacturer credit memos.
Verify warranty and service contract coverage ensuring proper documentation and authorization.
Customer Service & Coordination
Schedule and confirm customer appointments provide expert guidance on warranty coverage estimates and service needs.
Collaborate with the Service Sales and Parts Departments to resolve discrepancies and keep operations running smoothly.
Administrative & Quality Control
Maintain accurate service records and warranty documentation.
Monitor repair order flow flag jobs for quality inspections and uphold safety and service standards.
Stay up to date with industry knowledge and contribute to continuous improvement.
What You Bring to the Team:
Automotive service experience is an asset butnot requiredwere happy to train the right candidate!
At least one year of customer service experience.
Strong communication and relationshipbuilding skillsyou know how to listen and connect with people.
A teamfirst attitude and ability to work in a fastpaced environment.
Excellent organizational and problemsolving skills.
A valid drivers license with a clean abstract.
Why Join Steele Auto Group
Competitive Compensation with annual wage reviews
Flexible Health & Dental Plans 6 costshared options to fit your needs)
Enhanced Benefitsincluding Telehealth Mental Health Support and EFAP
Retirement Savings PlanEmployer match up to 4 (and 5 after 5 years!
Career Growth & AdvancementWe love promoting from within!
Exclusive Employee Discounts on vehicles parts and services at all Steele Auto locations
A Safe Inclusive & Dynamic Workplace
Ready to Accelerate Your Career Apply Today!
If you want to work for a company that values hard work rewards innovation and fosters growth we want to hear from you! Learn more about us at www.steeleauto.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
