Medical Receptionist - Berkeley CA
Medical Receptionist - Berkeley CA
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
FLSA Status: NonExempt
Reports To: Outpatient Care Manager
FTE: 1.0 40 hours per week)
Status: NonExempt
Pay: $2628 per hour
Effective Date:June 24 2024
Join our passionate team at Bay Area Clinical Associates (BACA)! Were at the forefront of providing comprehensive mental health services to children adolescents and their families in the Bay Area. At BACA we believe in the potential of every individual to lead a fulfilling life and were looking for compassionate dedicated professionals to join our cause. Our diverse staff includes psychiatrists psychologists LMFTs LCSWs LPCCs and dedicated administrative professionals each dedicated to delivering the highest level of care.
When you join BACA youre not just taking a job youre becoming part of a community thats changing lives. We offer competitive compensation along with a generous training and development allowance to support your continued growth in your professional journey.
If youre ready to make a difference BACA is the place to do it. Join us today and together we can help our community thrive!
Purpose:
This role is vital in providing comprehensive administrative and clinical support to the clinic and its various programs including the Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP). This position involves greeting patients and their families validating current addresses and insurance information collecting copays and ensuring smooth operations within the clinic. Additionally the role requires demonstrating a professional and respectful rapport with patients families and staff facilitating the seamless integration of administrative and clinical support across all programs.
Essential Functions:
Assist the administrative team with various tasks such as monitoring IRFs checking in patients scheduling followup visits and addressing patient and clinician needs.
Distribute surveys and assessments as assigned by providers or based on prescribed intervals.
Document all patient interactions in the EHR system.
Perform clerical duties including answering phones copying mailing faxing scanning and sorting documentation.
Respond to email inquiries in a thorough timely and courteous manner.
Support the Site Director in ensuring the clinic maintains compliance with regulations.
Maintain a clean and organized office environment promoting a professional and welcoming atmosphere.
Monitor and manage inventory needs ensuring adequate supplies are available.
Utilize electronic systems such as Bay Area Clinical Associates electronic health records system Office Ally SecureBill Pay and Google Suite (Gmail Gcal Google Drive).
Maintain confidentiality of all PHI in accordance with HIPAA.
Embody and uphold the clinics vision mission and values daily integrating them into decisionmaking processes.
Provide backup to the Program Coordinator role:
Attend weekly multidisciplinary treatment team meetings.
Provide support to the IOP and PHP teams including the Program Manager clinicians and patients.
Coordinate IOP and PHP groups manage group coverage as needed and prepare group rooms maintaining cleanliness and sanitation.
Schedule appointments manage IOP and PHP services and generate video calls for virtual groups as needed
Report and track patient attendance and appointment charges daily.
Competencies:
Ability to exercise independent judgment demonstrating critical thinking flexibility and problemsolving skills.
Excellent verbal and written communication skills with the ability to interact professionally with individuals at all levels of the organization and external contacts.
Strong organizational and timemanagement abilities with meticulous attention to detail.
Proficient in using Google Suite and other relevant software applications; experience with Electronic Health Record (EHR) systems is a plus.
Ability to adapt effectively to changing circumstances and environments.
Ability to maintain a positive attitude and composure under pressure handling confidential information with discretion and integrity.
Resourcefulness in finding solutions and resolving daytoday operational challenges.
Travel Requirements: This position does not require any travel. The role is based onsite at the designated clinical location.
Required education and experience:
High school diploma
Ability to maintain confidentiality and comply with HIPAA standards and BACA policies and procedures
Strong computer skills; experience with Google Drive and Google Suite a huge plus
Physical Requirements:
Mobility: Ability to stand walk and sit for extended periods.
Manual dexterity: Strong handeye coordination for tasks such as typing and handling paperwork.
Vision and hearing: Good visual acuity and hearing for reading communication and computer use.
Communication skills: Clear verbal and written communication abilities.
Stamina: Capacity to handle multiple tasks and work under pressure.
Lifting and carrying: Occasional lifting or carrying of office supplies files or equipment.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Benefits:
- Paid Time Off (PTO)
- Comprehensive Healthcare
- 401(k) Plan
- Educational Reimbursement
- Additional Benefits: Paid holidays and maternity leave.
At BACA we are committed to fostering an environment that embraces diversity equality and inclusion. We are proud to be an equal opportunity employer and consider all qualified applicants regardless of color religion sex age national origin disability status protected veteran status or any other characteristic protected by law.
*Please note that this position requires the selected candidate to undergo a background check.*
We look forward to hearing from you and possibly welcoming you to our team.
Employment Type
Full-Time
