Assistant Store Manager - HSR Layout - Bangalore
Assistant Store Manager - HSR Layout - Bangalore
Posted on :
09-04-2025
Employer Active
1 Vacancy
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Job Description
Job Title : Assistant Store Manager
Department : Retail Stores
Reports To : Store Manager
Role Summary : The Assistant Store Manager supports the Store Manager by
achieving sales targets ensuring operational excellence and
fostering exceptional customer experiences through team leadership
and collaboration.
Key
Responsibilities
: Customer Focus
Assist in fostering a customercentric culture by ensuring
exceptional customer service.
Exhibit emotional intelligence to build trust and rapport with
customers.
Handling escalated customer queries concerns and feedback
with professionalism and empathy.
Monitor adherence to company policies and guidelines by all
team members.
Sales Mastery
Contribute to driving the store sales targets including
categorywise goals.
Assist in leveraging data insights to optimize inventory and
identify growth opportunities.
Collaborate with the Store Manager and Visual Merchandising
(VM) team to maintain impactful instore displays.
Leadership Excellence
Support the Store Manager in motivating the team to achieve
high performance through coaching and recognition.
Assist with resolving team conflicts and fostering a
collaborative work environment.
Assist in conducting onthejob training (OJT) and support
employee development through constructive feedback.
Assist in employee schedules provide feedback on
performance reviews.
Change Management
Adapt quickly to new business strategies and processes
ensuring smooth implementation within the team.
Promote flexibility and enthusiasm for adopting new processes
and technologies.
DecisionMaking
Provide input and support for datadriven decisions that
enhance customer satisfaction and operational efficiency.
Assist in analysing store performance metrics and
implementing improvements.
Store Operations Excellence
Maintain outstanding store condition ensuring it is clean
organized and visually appealing.
Supervise daily store operations including stock management
visual merchandising and shrinkage prevention.
Ensure the store maintains compliance with company
standards through regular checks and audits.
Handle administrative tasks such as preparing reports and
assisting with scheduling.
Candidate
Requirement
: HSC with 5 years of Experience / Bachelors Degree with 3
years of experience specifically in fashion retail industry
must be at a Team Leader/Team handling role for min 6
months .HSC qualification with 5 years of experience in
Fashion Retail
Proficiency in Microsoft Office Suite (Word Excel PowerPoint)
and retail POS systems.
Exceptional customer service skills including active listening
problemsolving and the ability to build strong customer
relationships.
Proven ability to drive sales meet targets.
Ability to motivate guide and develop a team.
Excellent communication interpersonal and conflict resolution
skills.
Ability to effectively manage multiple priorities and ensure
smooth and efficient store operations.
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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