Field Application Scientist
Field Application Scientist
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$ 79500 - 121400
1 Vacancy
Job Description
ABOUT SINGULAR GENOMICS
Singular Genomics is inventing at the forefront of genomics one of the worlds fastestgrowing industries. The commercially available G4Sequencing Platform is a powerful highly versatile benchtop genomic sequencer designedto produce fast and accurate results. In addition the company is currently developing the G4X Spatial Sequencer an upgrade to the G4 which will leverage Singulars proprietary sequencing technology applying it as anin situreadout for transcriptomics proteomics and fluorescent H&E in tissue with spatial context. Singular Genomics mission is to empower researchers and clinicians to advance science and medicine.
We foster a culture of creativity and technical excellence both catalysts for innovation. We celebrate diversity emphasize collaboration and as we rapidly mature we are constantly looking at ways we can do better for our people.
Our Headquarters are located on the Torrey Pines Mesa in La Jolla California at the center of the biotech hub. Our Manufacturing facility is in Sorrento Valley.
The Team: Remote position that will not only harness your scientific intelligence but your emotional intelligence. As a member of the Singular Genomics FAS team you will be part of a dynamic and collaborative support team and be a key character in building lasting customer relationships.
As a Field Application Scientist (Spatial) at Singular Genomics you will play a pivotal role in driving customer success and adoption of the Singular Genomics spatial platform working in close collaboration with R&D sales service and marketing teams. This role involves leading the scientific strategy to boost revenue growth from commercial opportunities within your region and providing vital input to internal teams for enhancing instrumentation design and exploring new application opportunities. You will be entrusted with conducting complex trainings at customer sites and offering expert guidance in experimental design data analysis logistical solutions and complex troubleshooting support. In partnership with Technical Support your role will be crucial in addressing sophisticated issues and sustaining strong customer relationships. San Diego based position that will not only harness your scientific intelligence but your emotional intelligence.
This position is perfect for a candidate who thrives in a startup environment is selfmotivated and eagerly embraces the opportunity to tackle frequent and diverse challenges.
Key Responsibilities:
- Collaborate with R&D team on customer sample testing projects.
- Play a leading role in training other FAS on spatial applications and customer requirements for these applications.
- Lead engagements with customers to educate support and train them on Singular Genomics products and platforms fostering longterm relationships.
- Conduct and supervise presales activities including seminars presales calls with sales executives represent Singular Genomics at conferences and scientific collaborations to support instrument sales or collaborative partnerships.
- Oversee postsales responsibilities including advanced customer training project scoping and design consultations to enhance product adoption usage and postsales revenue opportunities.
- Lead data analysis sessions and provide expert guidance to enable regional customers to fully adopt technologies.
- Rapidly address complex problems through onsite or remote troubleshooting.
- Partner with the Commercial Team to identify and develop new opportunities through strategic relationship building with endusers.
- Collaborate with the Technical Support Team and Applications Lab to provide advanced support for Customers and their applications.
- Take a lead role in developing and refining processes and materials for the Customer Support organization enhancing tools and information to meet customer needs and building a worldclass support system.
- Provide detailed client and product feedback to internal teams for continuous improvement.
- Ensure meticulous documentation of customer interactions in Salesforce.
Qualifications:
- PhD in Molecular Biology Genetics Biochemistry or a related field is strongly preferred.
- Indepth knowledge and handson experience spatial genomic technologies experience with tissue processing microtomy skills and tissue handling.
- Experience in histology cellular pathology and imaging techniques.
- Demonstrated expertise in troubleshooting and resolving complex technical issues.
- Proficiency in laboratory best practices and advanced Molecular Biology techniques.
- Exceptional organizational skills and superior verbal and written communication abilities.
- Proven track record in delivering engaging and impactful scientific presentations to a varied audience.
- Ability to excel in a fastpaced environment with outstanding customer service communication presentation training and interpersonal skills.
- Autonomous working capability alongside effective teamwork towards corporate objectives.
- Demonstrated ability to maintain professional composure in highstress situations.
- Travel may be required 2540 of time.
- Proficiency in MS Office SalesForce and other relevant software.
Preferred Qualifications:
- Strong understanding and working knowledge of the sales process and strategies.
- Expertise in genomics and NGS applications.
- Experience in supporting capital equipment.
The estimated base salary range for this role based in the United States of America is: $79500 $121400. Compensation decisions are dependent on several factors including but not limited to an individuals qualifications location where the role is to be performed internal equity and alignment with market data. Should the level of the role change during the hiring process the applicable salary range may be updated accordingly. Additionally all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package.
Singular Genomics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Singular Genomics is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can provide their name and contact information to our Accommodations team at. Your request will be responded to as soon as possible.
Please note: Singular Genomics does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Singular Genomics employees.
Employment Type
Full Time
