General Manager Flagship
General Manager Flagship
Posted on :
09-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-04-2025
Job Description
Whats life like for a General Manager Flagship
You inspire lead and support your team to deliver a great customer experience and grow sales. You lead the healthcare agenda and operate a worldclass flagship store.
Its about the customer
Youre a role model for the customerled attitude. The customer is everything to you and you create a culture thats passionate about doing the right thing for them. Youll spend time with customers responding quickly to their changing needs this insight will shape your thinking and youll make sure right people are always in place to give a great customer experience.
Its about leading and developing people
Youll develop a store team with the attitude and capability to provide outstanding customer experiences coaching and developing team members to ensure people have the ability to deliver operational standards and the store activity plan and put pipeline plans in place to ensure talent is developed.
Its also about .....
Business Leadership
Youll plan resources to meet the changing needs of the business coordinating them across the store team to deliver the companys operating plan. Whilst providing clarity and focussing on whats important youll network with colleagues in other flagship stores and gather useful intelligence about competitor activity and take actions to respond.
Performance
Youll lead your team to beat sales items and services targets and identify and exploit opportunities to grow sales. Youll deliver the P&L for the store and lead the team to maximise stock availability control costs and minimise losses while complying with legal professional and ethical requirements.
Relationships
Youll be an ambassador for Boots in key local forums and develop relationships across the regional support structure. Youll develop relationships with the centre that will ensure delivery of great business results.
Property
Youll lead and engage your team to make sure your store looks and feels great with customerled layouts. Youll lead property interventions within your store coordinating resources to support the work and youll also be aware of the longer term company property goals in your area.
Our Diversity and Inclusion commitment.
Diversity equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.
This role is subject to a DBS/PVG check Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a casebycase basis. You will have the opportunity to discuss the matter with us before we make a decision.
Our Benefits.
We have a great range of benefits* that go beyond salary and offer flexibility to suit you:
Need To Know
Reporting directly to the Director of stores for Central England we have a fantastic opportunity to join the Regional leadership team as General Manager for our iconic Manchester Market Street Store. Situated in the heart of the bustling Manchester city centre the Store is amongst the Top 3 HB shops in the UK. With a macro rebalance that has introduced 22 NEW brands and more on the way an exciting opportunity to be part of an ever expanding beauty hall bringing plenty of opportunity!
Keywords
Retail Stores Management Customer Leadership Customer Service Manager FMCG Store Leadership Profit Loss Sales Retail Sales Regional
You inspire lead and support your team to deliver a great customer experience and grow sales. You lead the healthcare agenda and operate a worldclass flagship store.
Its about the customer
Youre a role model for the customerled attitude. The customer is everything to you and you create a culture thats passionate about doing the right thing for them. Youll spend time with customers responding quickly to their changing needs this insight will shape your thinking and youll make sure right people are always in place to give a great customer experience.
Its about leading and developing people
Youll develop a store team with the attitude and capability to provide outstanding customer experiences coaching and developing team members to ensure people have the ability to deliver operational standards and the store activity plan and put pipeline plans in place to ensure talent is developed.
Its also about .....
Business Leadership
Youll plan resources to meet the changing needs of the business coordinating them across the store team to deliver the companys operating plan. Whilst providing clarity and focussing on whats important youll network with colleagues in other flagship stores and gather useful intelligence about competitor activity and take actions to respond.
Performance
Youll lead your team to beat sales items and services targets and identify and exploit opportunities to grow sales. Youll deliver the P&L for the store and lead the team to maximise stock availability control costs and minimise losses while complying with legal professional and ethical requirements.
Relationships
Youll be an ambassador for Boots in key local forums and develop relationships across the regional support structure. Youll develop relationships with the centre that will ensure delivery of great business results.
Property
Youll lead and engage your team to make sure your store looks and feels great with customerled layouts. Youll lead property interventions within your store coordinating resources to support the work and youll also be aware of the longer term company property goals in your area.
Our Diversity and Inclusion commitment.
Diversity equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.
This role is subject to a DBS/PVG check Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a casebycase basis. You will have the opportunity to discuss the matter with us before we make a decision.
Our Benefits.
We have a great range of benefits* that go beyond salary and offer flexibility to suit you:
- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- 100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support gym membership holiday buying dental cover life assurance restaurant discount cards activity passes and much more (exclusions may apply eligible roles only)
- Access to our Employee Assistance Programme offering free independent and confidential counselling and support 24 hours a day 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands Boot Opticians and Boots Hearingcare)
- Access to corporate thirdparty discounts including retail cinema holidays and more (UK only)
- Access to the Boots Benevolent Fund a registered charity that offers support to eligible current and former colleagues in the UK as well as their immediate relatives at times of financial hardship.
- *All rewards and benefits are subject to change and eligibility.
Need To Know
Reporting directly to the Director of stores for Central England we have a fantastic opportunity to join the Regional leadership team as General Manager for our iconic Manchester Market Street Store. Situated in the heart of the bustling Manchester city centre the Store is amongst the Top 3 HB shops in the UK. With a macro rebalance that has introduced 22 NEW brands and more on the way an exciting opportunity to be part of an ever expanding beauty hall bringing plenty of opportunity!
Keywords
Retail Stores Management Customer Leadership Customer Service Manager FMCG Store Leadership Profit Loss Sales Retail Sales Regional
Required Experience:
Director
Employment Type
Full Time
Key Skills
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