UK Ireland General Manager
UK Ireland General Manager
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Job Description
At Klipboard weve introduced a flexible hybrid work policy where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.
Klipboard provides specialist software services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions Klipboard has a wide range of clients includes wholesalers distributors merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK Ireland The Netherlands South Africa Kenya and North America. Our mission is simple: to design and deliver high performance integrated ERP solutions that enable our distributive trade customers to source effectively stock efficiently sell profitably and service competitively.
The General Manager (GM) will oversee the operational strategic and financial performance of the UK & Ireland locations. This role requires a dynamic leader with a strong background in software sales and operations management. As GM you will be responsible for driving growth ensuring customer satisfaction and maintaining operational excellence across the country.
The GM is a highly visible and influential role and is accountable for delivering the P&L and growth objectives.
The GM is providing business market product strategy and direction; sales strategy; revenue and has P&L ownership; overall planning coordinating; recruiting; and management of all aspects of the UK & Ireland business together in conjunction with the relevant matrix managers.
The GM will play a lead role in driving the continued growth and success of the business in the UK & Ireland Region. This will be achieved by creating and executing the business strategy to deliver revenue growth through a combination of new name customers and crosssell/upsell initiatives within the existing customer base.
Key Responsibilities:
Strategic Leadership:
- Develop and implement regional strategies in alignment with the companys overall objectives
- Identify market opportunities and create plans to capture new business
- Drive regional sales and growth initiatives to achieve ambitious revenue targets
- Maintain a culture of accountability and compliance within the team
Operations Management:
- Oversee daily operations within the region ensuring efficiency and effectiveness
- Implement best practice to enhance operational performance
- Accurately manage regional budgets and allocate resource effectively
Team Leadership:
- Lead mentor and develop a highperforming regional team inside the companies reporting matrix
- Foster a positive and productive work environment for all
- Ensure continuous professional development of team members
Customer Relationship Management:
- Maintain strong relationships with key customers and stakeholders
- Address and resolve customer issues promptly and effectively
- Ensure the highest levels of customer satisfaction and loyalty
Product and pricing Management:
- Manage regional product offerings and pricing strategies to ensure competitiveness and profitability
- Authority to approve nonstandard pricing to meet customer specific needs and market conditions
- Work closely with the product development and marketing teams to align regional offerings with market demands.
- Develop and implement corrective actions to address any performance gap
Financial Performance:
Drive and monitor regional financial performance expenses and profitability
Prepare and present regular financial and operational reports to senior management
Develop and implement corrective actions to address any performance gap
Skills Knowledge and Experience:
The GM needs to demonstrate the following skills and experience:
- Previous experience of leading in senior management positions within the software industry
- Proven track record of driving sales growth and operational excellence
- Strong financial acumen and experience managing budgets
- Exceptional leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to think strategically and execute tactically
- Excellent decision making critical thinking and problemsolving skills
- Proven ability to multitask in a fastpaced environment
- Commercial awareness and ability to drive results in a competitive environment
- Experience working within a matrix organisation and effectively managing cross functional relationships
- Advanced computer experience with the MS Office Suite such as Excel and PowerPoint
- European languages an advantage
Company Info
You may also have seen from our recent posts that we are excited to begin sharing our new company name Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution automotive retail rental transport management manufacturing and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard weve introduced a flexible hybrid work policy where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.
Equal Opportunities
As a global company we value and respect the diversity of our workforce aiming to empower everyone to embrace each others differences. We are committed to creating an inclusive workplace where diversity equity and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce where creativity and valuing differences enable us all to thrive and sparks innovation.
If you require any help adjustments and/or support during the interview and offer process then please advise our TA or HR team.
Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However we recognise that skills and experience come in many forms and we encourage you to apply even if you dont meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills we would love to hear from you!
To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CVs from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. If you wish to be considered for our PSL then please emailhowever please note we receive a high volume of requests and we are unable to accept them all
#LIHybrid
Required Experience:
Director
Employment Type
Full-Time
