Technology Solutions Consultant Client Services

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect innovation and collaboration.

The Technology Solutions Consultant Client Servicesis an integral part of Lathams Practice Support Services team and will be responsible for communicating and presenting to the firms clients about innovative technology initiatives aimed at enhancing client service while assisting the Director in developing and supporting the goals of the client services program within the Technology & Information Services Department. This role will be located in either our Downtown Los Angeles Chicago New York or Silicon Valley office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and inoffice presence.

Other key responsibilities include:

• Continuously monitoring the firms technology offerings intended to enhance legal service delivery providing insights and making strategic recommendations to senior management to benefit the firms clients
• Delivering presentations and facilitating discussions about technology initiatives with clients of the firm
• Collaborating with the New Business Client Engagement and other Business Development teams to keep informed of strategic and emerging clients of the firm while developing technologyrelated content for panels pitches Requests for Proposals and client surveys
• Developing and maintaining communications talking points presentations and other materials about legal technology trends with a clientcentric focus
• Consulting with teams across the department to share information about technology initiatives and client feedback
• Protecting and maintaining any highly sensitive confidential privileged financial and/or proprietary information that Latham & Watkins retains
  

Wed love to hear from you if you:

• Demonstrate excellent writing skills including the ability to explain technical systems and concepts in plain language
• Possess excellent operational skills (e.g. organizing planning problemsolving and decisionmaking)
• Exhibit welldeveloped professional interpersonal skills and the ability to interact effectively with people at all organizational levels of the firm

And have:

• A Bachelors degree or equivalent
• A minimum of five 5 years experience in a Law Firm or in Professional Services

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:

• Healthcare life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Wellbeing programs (e.g. mental health services mindfulness and resiliency medical resources wellbeing events and more)
• Professional development programs
• Employee discounts
• Affinity groups networks and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including but not limited to hair texture and protective hairstyles) color religion sex age national origin sexual orientation gender identity veteran status (including veterans of the Vietnam era) gender expression marital status or any other characteristic or condition protected by applicable statute.

Please click hereto view the full job description for this role.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link below to review the Ordinance.

Please click here to review your rights under U.S. employment laws.

#Associate

#LIJB1