Experienced BDCCall Center Rep
Experienced BDCCall Center Rep
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
EXPERIENCED BDC/Call Center Reps
Great pay! Commissions based on appointments & sold vehicles!Paid weekly commissions paid monthly.
Responsibilities
- Reach out to customers by completing phone calls emails and text messages 100/day) as assigned by the CRM system and/or management
- Work closely with service management to communicate customer expectations and ensure a fantastic customer experience
- Present in a professional and wellspoken manner at all times
- Generate service appointments by working with prospective customers who have requested assistance or information via internet email chat or phone call inquiries
- Generate appointments by selling the value of our store our high level of service and track record of integrity and customer care
- Log all activities and take extensive detailed notes
- Meet and exceed goals each month and quarter
- Stay informed about new products features accessories etc. and their benefits to customers
- Refer customers who have additional questions to the service advisor or other
- appropriate individual.
- Attend service trainings as well as service meetings as assigned
Qualifications
- Strong verbal and written communications skills
- Interest and ability to make a highvolume of outbound calls
- Techsavvy and experience with a CRM or the ability to quickly learn new software
- Time management prioritization and multitasking skills with the ability to manage a high workload
- Team player attitude
- Willing to submit to a preemployment background check & drug screen
- Clean driving record and valid drivers license
Experience preferred but not required:
Vinsolutions
Activator
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. We are committed to providing a safe drugfree work environment. Applicants must be willing to submit to a preemployment background check and drug test. Interested candidates must possess a valid drivers license and have a satisfactory driving record.
Required Experience:
Senior IC
Employment Type
Full-Time
