Security Representative
Security Representative
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Job Description
About the Department of Security Services
Security Services responds to alarms and accidents provides emergency first aid and responds to unusual activity on campus 24/7. Security Services is considered an essential service within the University.
About the Role
Reporting to the Security Supervisor the Security Representative will perform a broad range of securitybased customer service including public safety related duties to safeguard the staff students and public who access the Mount Royal University Campus and protection of physical assets. Working as a member of the security team on shift the Security Representative will perform a range of security and patrol tasking activities.
A key focus of the Security Representative is to deliver customer focused services act as a first responder to accidents on campus act as Security Dispatch assist with emergency evacuations as well as maintain a safe environment using electronic monitoring equipment and physical patrols of the University campus. Other major responsibilities include conducting investigations interviewing report writing taking statements and handling evidence.
This is a fulltime position working an averaging work week of 37.5 hours. This position will work eight ten and twelve hour shifts on a rotational basis and involves a considerable amount of standing and walking.
Responsibilities
- Patrol the Mount Royal University campus by foot or vehicle in all lighting and weather conditions
- Provide customer service all persons using University facilities which includes providing information directions and responding to complaints
- Liaise with individuals organizations groups on campus to promote safety and security awareness
- Recognize and investigate all incidents unusual occurrences suspicious persons and safety concerns
- Conduct basic investigations including interviews statements surveillance and recovery of property
- Write reports and maintain timely and accurate notes on incidents
- Provide first line response to security emergencies and act as key link to the dispatch centre
- Assess incident scene and recommend assistance from external agencies such as EMS Calgary Police and Fire department
- Provide first aid as necessary including the use of AED and Naloxone
- Operate central dispatch centre and act as central dispatch office on a rotating basis
- Monitor assess record and respond appropriately to all alarms including fire systems alarm systems and CCTV systems
- Control access to buildings and properties on the Mount Royal University campus
Qualifications
- Minimum one year postsecondary certificate/program completion
- An understanding of the Canadian legal system is required
- Security License through the Government of Alberta is required
- Minimum 6 12 months of related experience
- Must have prior experience working in a customer service position
- Ability to remain clam under pressure
- Demonstrated strong interpersonal communication and written skills
- CPR certificate is an asset
Salary: $51745 $65500 per annum
Closing Date: Until suitable candidate is found
A cover letter and resume should be submitted in one .pdf formatted document. Please title your .pdf document as follows: Last Name Requisition Number Contents.pdf (ex. Smith 999999 CV.pdf).
Required Experience:
Unclear Seniority
Employment Type
Full-Time
