Logistics Operation Development Manager

Job Summary EZ Logistics is seeking a skilled andexperienced Logistics Manager who works in dual role as development manager& Operational Manager you will work as responsible for DevelopmentManaging and Coordinating Logistics Operations within a specific region.

BusinessDevelopment Manager

Generate leads through existing and new contactsfor business in the field of FTL & LTLby approaching new clients

Daily Sales calls visit customers

Focus on winning and maintaining a profitablebusiness.

To develop and maintain a good relationship withthe client.

Develop a system for strong payment followup andshould be able to take responsibility for outstanding Payments.

OperationsManager

The Operations Manager for logistics operations isresponsible for overseeing and managing the dispatches andacknowledgementreceiving processes of a company. As an individual player theOperations Manager plays a critical role in ensuring efficient and effectivelogistics operations. This includes coordinating with various stakeholdersmanaging transportation activities and maintaining strong connections withinthe transportation industry.

The Operations Manager will work closely with thelogistics team and other departments to ensure smooth and timely delivery ofgoods or services.

You will play a crucial role in maintaining smoothoperations while booking vehicles and fostering strong relationships on behalfof EZ Logistics with local transport partners.

Design and implement solutions that address thedistribution and warehousing needs of our customers

Requirements

The Operations Manager has the endtoendresponsibility for First & Mid Mile deliveries on all these aspects as perthe internal norms of the company

1.Dispatch Management:Strategically plan and manage logistics warehouse transportationand customer services and execute dispatch schedules to ensure timely deliveryof products or services. Monitor the movement of goods track shipmentsconsider factors such as vehicle capacity delivery routes and timeliness andaddress any delays or issues. Collaborate with internal teams suppliers andtransporters to optimize logistics operations.

2.AcknowledgementReceiving: Keep track of quality quantity stock levelsdelivery times transport costs and efficiency Oversee the acknowledgementreceiving process to confirm successful delivery and receipt of goods orservices. Resolve any discrepancies or issues related to deliveryacknowledgements.

3. LocalTransport Network: Arrange warehouse catalogue goods plan routesand process shipments utilize your existing connections and experience in thelogistics space to establish and maintain relationships with local transportpartners including carriers warehouse and logistics service providersLeverage these connections to ensure reliable and costeffective transportationservices.

4.Communication and Negotiation: Possess excellentcommunication and negotiation skills to interact effectively with transportpartners vendors Warehouse owners suppliers manufacturers retailersconsumers and internal stakeholders. Collaborate closely with all teams toensure smooth coordination and timely delivery of goods.

5.Performance Monitoring and Reporting: Implementperformance metrics and key performance indicators (KPIs) to measure theeffectiveness and efficiency of logistics operations. Monitor and analyzelogistics data to identify trends patterns and areas for improvement.Generate regular reports and provide insights to management on logisticsperformance.

6.Supervise coach and train warehouse workforce:Collaboratewith crossfunctional teams including the Marketing team warehouse andcustomer service to ensure seamless coordination and integration of logisticsactivities. Provide guidance and support to the logistics team includingtraining performance evaluation and coaching.

7: Comply with laws regulationsand ISO requirements:Ensure compliance in hub operations andlogistics in all areas execute plans for ensuring the availability of an adequatefleet and build the fleet and infrastructure to meet the supply.

8:Demonstrable ability to lead andmanage staff: Manage the onboarding and training activities for supervisors andDelivery Executives and ensure that they follow the required guidelines whileperforming different tasks.

9:Ability to work independentlyand handle multiple projectsEnsure prompt responses to queries /concernsraised by the Delivery Executives thereby clearing doubts/ apprehensions ifany.

As an Operations Manager you will be responsible for leading andmanaging all aspects of the companys daytoday operations includinglogistics supply chain and fulfilment center.

You will also be responsible for managing the companys Last MileOperations which includes the final delivery of goods to customers.

Requirements

Key Responsibilities:

Ensure 100 ontime vehicle placement for the First mile midmile and last mile logistics with track daytoday operation.

Collaborating with dispatchersand route planners to ensure that delivery routes areoptimized for efficiency.

Managing deliverypersonnel including drivers and loaders to ensure that they aremeeting delivery timelinesand customer service expectations.

Overseeing the maintenance andrepair of delivery vehicles and ensuring that theyare compliant with safetyregulations.

Developing and implementing strategies for reducing delivery times andimprovingcustomer satisfaction.

Monitoring delivery performance metrics and identifying areas forimprovement.

Analyzing delivery data to identify trends and patterns and developingstrategies toaddress any issues.

Managing relationships with thirdparty delivery providers such asTransporter/vendor and warehousing companies.

Ability to negotiate the cost from the vendor/transporter.

Onboard a large vendor base who can provide Adhoc as well as Fixvehicles.

The person should be responsible for daily MIS reports.

What youwill do every day:

Onboard Trucks ranging from 0.5 ton to 40 TonTrucks and shared warehouse space fromsq. feet and company warehousespace fromsq. feet

On Board delivery partners for last mile servicefrom 2 3wheeler EV trucks. Ensure that they are welltrained processdrivenand customercentric

Onboarding new customers for FTL LTL Business forthe company through approaching new clients.

Ensure delivery of SLAs promised to the customer

Restore operations to normalcy when things break

Hire coach and mentor a team ofSupervisors

Local Travel: The position is based at HomeLocation and requires you to be on the field for 26 days in a month Be willingto travel locally up to 250 km from your home location as required to overseetransportation operations and build relationships with transport warehousepartners and vendors.

Language skills Two or more languages KannadaTamil Telugu Malayalam Marathi will be preferred and fluency in the locallanguage with proficiency in English & Hindi as a Mandatory.

Qualifications and Skills:

1 Prior experience in logistics ecommerce B2B and D2C industrieswith a focus on transportation and supply chain management.

2Familiarity with the local logistics landscape including knowledge ofkey transport partners and their capabilities.

3 Proficiency in MS Excel and MS Word for data management

analysis and reporting.

4 Excellent communication and negotiation skills to collaborateeffectively with internal and external stakeholders.

5High level of ownership & commitment to maintaining dataconfidentiality Strong organizational skills attention to detail and abilityto multitask in a fastpaced environment.

6Flexibility and adaptability to handle changing priorities anrational requirements.

7Should be well versed with the demographics of the region and willingness to travel between different cities.

Benefits

Benefits

Job Type: Fulltime

Salary: Rs. 27000 / per Month travellingallowance of Rs. 3000/ per month. For the first six months

After 4 Months based on the performance salarywill be 35000

Incentives every quarter: Rsbased onthe target achievement.

Salary increments after 4 months

Benefits:

Mobile BillReimbursement

Healthinsurance

ProvidentFund

BYOD (BringYour Device) A Laptop is a must.

Location: Pan India

If you have any concerns please visit us at www.ezlogistics) or mail us at