Head of US Technology Infrastructure Transformation
Head of US Technology Infrastructure Transformation
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit CIBC
What youll be doing
The Head of US Infrastructure Transformation will lead the banks efforts in transforming its technology infrastructure to support innovation efficiency and growth. This role is critical in overseeing project delivery process engineering automation and optimization within the banks technology ecosystem. The ideal candidate will have a proven track record of driving largescale infrastructure transformation initiatives and delivering measurable improvements in operational efficiency and effectiveness. The US Technology Operations team is responsible for the daytoday operational management of the Technology Infrastructure environment providing a cost effective and secure infrastructure and evolving the environment to meet the needs of the US Region.
CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 34 days per week onsite while other days may be remote.
How youll succeed
Strategic Leadership:Develop and execute a technology infrastructure transformation strategy that aligns with the banks business goals.
Lead the modernization of the banks IT infrastructure ensuring it is scalable secure and resilient. Identify and implement technology solutions that drive operational efficiency and support the banks digital transformation journey.
Project Delivery:Oversee the delivery of key infrastructure projects ensuring they are completed on time within scope and on budget. Implement project management best practices to manage risk allocate resources and track performance. Ensure seamless collaboration across teams to achieve project objectives.
Process Engineering:Identify and analyze existing processes within the technology infrastructure to find areas for improvement. Apply process engineering methodologies (e.g. Lean Six Sigma) to optimize workflows reduce redundancies and improve service delivery. Standardize and streamline processes to enhance consistency and efficiency across the technology organization.
Automation and Optimization:Drive the adoption of automation technologies to reduce manual efforts increase accuracy and accelerate service delivery. Identify opportunities for optimization in infrastructure management including cost reduction performance enhancement and risk mitigation. Lead initiatives to automate repetitive tasks and implement selfservice capabilities to empower endusers.
Team Leadership:Build and lead a highperforming team of professionals in infrastructure management project delivery process engineering and automation. Provide leadership mentorship and career development opportunities for team members. Foster a culture of continuous improvement innovation and accountability within the team.
Stakeholder Engagement:Communicate infrastructure transformation goals project progress and outcomes to executive leadership and key stakeholders. Collaborate with internal and external partners including vendors and service providers to ensure successful delivery of technology initiatives. Act as the primary point of contact for all matters related to technology infrastructure transformation.
Who you are
You have a minimum of 10 years of experience in technology infrastructure management with a focus on transformation project delivery and process engineering with at least 5 years in a senior leadership role preferably within the banking or financial services industry. You have a bachelors degree in Computer Science Information Technology Engineering or a related field.
You must also have a proven experience in leading largescale IT infrastructure transformation projects within the financial services industry and a strong understanding of cloud computing data center operations networking and cybersecurity.
Expertise in process engineering and automation technologies with experience in Lean Six Sigma or similar methodologies is ideal and project management skills with a demonstrated ability to deliver complex projects successfully. Strong leadership and teambuilding skills with a focus on developing talent and driving results is required
You have the knowledge of approaches tools and techniques for working with individuals and groups in a constructive and collaborative manner. You have the knowledge of tools and techniques for effective use of a broad range of factors assumptions frameworks and perspectives when solving problems. Youre able to navigate various Technology Operations & Application Development teams across multiple initiatives to identify & where appropriate resolve issues dependencies conflicts and then efficiently drive key work. Youre able to work crossfunctionally with Internal business partners and CIBC lines of businesses and their leadership teams partner teams and centers of excellence.
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Total Rewards
At CIBC we offer a competitive total rewards package. This role has an expected salary range of $180k $220k for the New York City market based on experience qualifications and location of the position. The successful candidate may be eligible to participate in the relevant business units incentive compensation plan which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employees needs; including Medical Dental Vision Health Savings Account Life Insurance Disability and Other Insurance Plans Paid Time Off (including Sick Leave Parental Leave and Vacation) Holidays and 401(k) in addition to other special perks reserved for our team members.
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
IL70 W Madison St 10th FlEmployment Type
RegularWeekly Hours
40Skills
Budget Management Enterprise Technologies Information Technology (IT) Systems Infrastructure Management (IM) Leadership Long Term Planning Mitigated Risks People Management Regulatory Controls Stakeholder ManagementRequired Experience:
Director
Employment Type
Full-Time
