Operations Manager PBO GPM
Operations Manager PBO GPM
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Bachelorsdegree required master degree preferred
35years experience in a professional healthcare setting required experience inan academic medical center preferred
2years of experience as a Billing Manager in the GPM department or equivalent.
Strongbackground in billing operations with knowledge of medical billing coding andIDX required
SKILLS/ABILITIES/ COMPETENCIES REQUIRED:
Solidunderstanding of healthcare billing finance andaccounting principals
Exceptionalunderstanding of IDX billing systems
Stronganalytical and presentation skills
Ability to manage staff and foster a positiveprofessional atmosphere for direct and indirect reports
Ability to present to multiple levels of staffincluding but not limited to Vice Presidents Administrative DirectorsManagers providers PBO colleagues and front desk staff
Abilityto successfully manage numerous tasks simultaneously
Mustbe able to participate in managementsponsored strategy and planning sessionsas well as implement new programs and policies across the Department and thePBO
Proficiencyin Microsoft Office suite (Excel Word Access Outlook) required
WORKINGCONDITIONS:
TheMGPO Professional Billing Office is located in the Charlestown Navy Yard campus
Thehours are usually Monday through Friday 8:00 AM to 4:30 PM but vary accordingto the demands on this exempt salaried position
Thework environment is very busy and dynamic
Staffis very collaborative and work together to solve issues with particularpractice issues
Thereare often multiple conversations occurring at the same time the staff needsto be able to handle an environment that is not quiet
Theemployee is required to travel to any Partners facilities to attend offsitemeetings. This includes travel to newclient sites
SUPERVISORYRESPONSIBILITY:
The Operations Managermanages all of the Managers in the Department except those assigned toAnesthesia and Radiology
FISCALRESPONSIBILITY:
Thefiscal responsibility varies based on the practice(s). While the OperationsManager does not directly support any practices the individual is responsiblefor ensuring that PBOwide budget targets are reasonable and that they areattained; for those that are not obtained variances must be explained.
Theannual charge budget for assigned practices will approach $.
Workingunder the general direction of the Director of the Group Practice Managementdepartment (GPM) in the Professional Billing Office (PBO) the OperationsManager serves as an onsite resource to monitor the daytoday operations ofthe Department and to supervise the Manager in the Department. The OM will conduct weekly teammeetings attend and participate in weekly management meetings and ensure thatthe various goals and objectives of the Department are implemented. The OM willwork closely with his/her staff in order to provide mentoring and professionaldevelopment for both direct and indirect reports. The OM willbe responsible for conducting timely merit reviews for all assigned staff andwill work to ensure that all staff are trained appropriately and followestablished service standards. Inaddition the OM serves as an important linkto interdepartmental initiatives.
TheMGPO Professional Billing Office is the central billing office for physicianpractices affiliated with Massachusetts GeneralHospital in Boston Massachusetts.
Workwith the Departments management team to hire and retain qualified staff
Managedirect reports by providing including but not limited to timely meritreviews mentoring teambuilding exercises training and discipline
Conductweekly team meetings to address issues resolve problems and implementdepartment policy as it relates to new business or established businessobjectives and/or standards
Meetweekly with the Managers and separately with the AD to review tasks goals progressand Human Resource issues. Carry outassigned duties as required
Workclosely with the Managers/Billing Managers to set financial performanceexpectations related to their assigned practices. By understanding all facets of the practicerevenue cycle the OM is able to focus theManagers/Billing Managers on areas that need improvement
Workwith Managers Billing Managers and PBO leadership on annual budgetingforecasting and analysis for all practices
Providementoring and professional development opportunities for staff
Collaboratewith the Training Manager to develop and enhance training program
Attendthe PBO Managers/Supervisors meeting on a monthly basis
Meetmonthly with Coding and Third Party counterparts
Participatein committees or task forces as needed or assigned
Serveas a backup to Managers and Billing Managers as needed
MassachusettsGeneral Hospital is an Equal Opportunity Employer. By embracing diverse skills perspectives and ideas wechoose to lead. Applications fromprotected veterans and individuals withdisabilities are strongly encouraged.
Required Experience:
Manager
Employment Type
Full-Time
