Ghirardellis employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be Americas #1 premium chocolate company.
Scope of Responsibilities
- Provide exceptional Guest service
- Maintain dishroom to Company Standards of cleanliness arrangement and display
- Maintain detailed knowledge of all products pricing and Company History
- Utilize knowledge of products and pricing to satisfy guest inquiries and create upsell opportunities
- Follow Food Safety guidelines and maintain all table tops serve ware dish equipment laundry equipmentfloors and trash receptaclesin a clean and sanitary condition
- Maintain the stockroom in a clean and orderly fashion
- Maintain Guest and Employee Washing Facilities in good working order and in a clean sanitary condition
- Properly Set Up Maintain and Break Down dishroom
- Clean glassware spoons pots and other service items in a timely fashion
- Keep knowledge level current of all fountain products and their required preparation
- Perform SemiTable Service function as part of overall Guest Satisfaction
- Empty trash cans and make trash runs maintain the trash storage area
- Launder dirty uniforms towels and other items as needed to ensure plentiful clean supply
Specific Knowledge and Skills:
- Strong oral and written communication skills
- Ability to work with little or no supervision
- Ability to work with a diverse work team and meet adversity with professionalism
- Ability to manage time effectively
- Ability to maintain a smile pleasant demeanor and provide Superior Guest Service
- Ability to operate a dishwashing machine
Specific Knowledge and Skills:
- Strong oral and written communication skills
- Ability to work with little or no supervision
- Ability to work with a diverse work team and meet adversity with professionalism
- Ability to manage time effectively
- Ability to maintain a smile pleasant demeanor and provide Superior Guest Service
- Ability to operate a dishwashing machine
Education and Work Experience:
- Must be 18 years old
- High school diploma preferred
PT & FT opportunities available!
Starting Pay: $20.35
Required Experience:
Junior IC