Senior Solutions Engineer
Senior Solutions Engineer
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Job Description
About Faculty
At Faculty we transform organisational performance through safe impactful and humancentric AI.
With a decade of experience we provide over 300 global customers with software bespoke AI consultancy and Fellows from our award winning Fellowship programme.
Our expert team brings together leaders from across government academia and global tech giants to solve the biggest challenges in applied AI.
Should you join us youll have the chance to work with and learn from some of the brilliant minds who are bringing Frontier AI to the frontlines of the world.
About Frontier
Frontier is Facultys AI as a service product an AIpowered simulation technology which improves the speed quality and of decisions across enterprise. Using a computational twin framework it goes beyond business intelligence and data science to connect AI models and siloed data from across organisations and enable decision intelligence on a new scale.
In line with our conviction that AI should be humanled Frontier enables the best combination of human and machine intelligence by making AI models interactive so business users can test future scenarios understand impact and make optimal decisions.
About the role
This is an influential and clientfacing position at the intersection of sales and a new class of technology. It requires an individual who thrives on distilling clarity from abstract problems is tenacious in the face of complexity and wants to design solutions to realworld problems with the support of exceptional technologists and delivery teams.
As a Senior Solutions engineer your role will be to understand customer needs and how they map on to the feature set of our Frontier product. You will be responsible for discovering client needs designing technical solutions which address these and supporting the sales/delivery teams with compelling and wellscoped proposals. Youll lead on communicating these solutions to the customer through presentations and demos and will gather customer feedback to influence future proposals and product roadmaps.
What youll be doing
Driving ARR in new logos by the effective demonstration of Frontier
Designing the storyboard for product demos specific to individual customer problems
Performing product demonstrations in client meetings in a way that communicates the value to the customer
Producing highlevel technical solution designs and scopes for a given customer problem
Leading customer discovery sessions to narrow down problem statements and scope
Acting as the technical representative of Frontier in initial customer meetings demonstrating personal and organisational credibility
Working with sales delivery and machine learning/data scientists to ensure effective pitch and delivery of solutions
Contributing highquality persuasive written content to proposals
What we will look for
Experience working as a data scientist machine learning or software engineer combined with delivering projects directly to customers
Demonstrable ability to think creatively about solutions particularly in circumstances where there are gaps in data or technology
Experience designing and selling solutions with a bespoke ML/DS element
Expertise understanding customer challenges breaking them down into clear requirements and articulating how customisable technology can meet their needs
Experience communicating technical concepts to a technical and nontechnical audience ability to read the room and tailor detail accordingly
Accustomed to providing estimates of the size and scope of a solution; sourcing input from SMEs to inform this
Engaging crisp presentation and demonstration style
Life Sciences/CPG industry experience would be beneficial but is not essential
What we can offer you:
The Faculty team is diverse and distinctive and we all come from different personal professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day.
Faculty is the professional challenge of a lifetime. Youll be surrounded by an impressive group of brilliant minds working to achieve our collective goals.
Our consultants product developers business development specialists operations professionals and more all bring something unique to Faculty and youll learn something new from everyone you meet.
Required Experience:
Senior IC
Employment Type
Full-Time
