Brigham and Womens Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race sex color religion national origin sexual orientation protected veteran status or on the basis of disability.
GENERAL SUMMARY/OVERVIEW STATEMENT:
Phlebotomists perform a variety of support services to the laboratory and provide phlebotomy services for all clients see in the Center for Clinical Investigation and off unit.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Obtain samples using standard procedures in the Center for Clinical Investigation clinical space and department clinical spaces throughout the campus.
- Maintain established department policies and procedures objectives safety
- Environmental and infection control standards.
- Process a variety of specimens in accordance to established protocols.
- Data entry into both the hospital and laboratory information systems.
- Understand through yearly competencies all aspects of phlebotomy including age specific competencies the specific procedures needed for pediatric patients (if applicable).
- Maintain work area in a neat orderly and wellstocked manner.
- Maintain patient flow by escorting patients from the waiting area to the research rooms. Assist with the ongoing management of patient flow by ensuring that rooms are efficiently utilized thereby minimizing patient wait time.
- Prepare patients for their visit examination procedure and/or treatment in accordance with established procedures. Obtain vital signs as necessary. As instructed document the reason for the visit based on information received from the patient. Use recognized and accurate medical terminology and abbreviations in all documentation.
- Demonstrate the role of a Phlebotomist in a professional manner.
- Assume accountability for his/her position.
- Report for work on time and give adequate notice of absenteeism or tardiness.
- Routinely undertake additional tasks when his/her assignment is completed.
- Accepts constructive criticism regarding own performance and strives to make improvements.
- Adheres to policies established for meals breaks dress code and parking. Exhibits courtesy and respect to patients families physicians clients and coworkers
- Maintain a high quality patient care environment by cleaning preparing and stocking all examination rooms and treatment areas in accordance with established standards. Assist in the care cleaning sterilization and maintenance of medical equipment and instruments. This includes monitoring relevant expiration dates and established maintenance schedules. May provide assistance in maintaining medical supply inventories including monitoring relevant expiration dates.
- Perform receptionist clerical and other functions as needed to support the efficient operation of the Practice
- Answers phones schedules and confirms appointments and assists with other administrative duties on an as needed basis in a manner consistent with BWH etiquette.
QUALIFICATIONS:
- 1 year of phlebotomy experience and demonstrated proficiency in the phlebotomy field.
- Requires completion of High School or Equivalent and Certificate of completion in Phlebotomy or Medical Assisting or a phlebotomy course as part of an associate or bachelor degree program such as nursing
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
- Ability to perform multiple tasks efficiently and accurately.
- Ability to problem solve and prioritize. Must be able to make fast educated decisions in emergency situations.
- Ability to read and interpret documents accurately such as safety rules patient charts and insurance forms.
- Ability to calculate figures and amounts such as proportions percentages and volume.
- Excellent customer service skills in order to deal with high volume of patients.
- Ability to effectively deal with a wide range of personalities technical and support staff.
- Knowledge of aseptic technique and Universal Precautions.
- Knowledge of Medical terminology