Supply Operations Specialist

If youre here its because youre looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a nonvanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastestgrowing multicategory app connecting millions of users with businesses and couriers offering ondemand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.

We offer a dynamic environment with many opportunities for learning and development.

THE MISSION

As a Supply Operations Specialist working from Lviv youll be at the heart of the actionthe nerve center making sure our courier fleet is firing on all cylinders.
Your missionMake things run like clockwork.Youllenable deliveries keep couriers on top of their game and ensure everything flows smoothlyfrom pickup to dropoff. Think of yourself as the backstage coordinator making sure orders land at doorsteps fast flawless and frictionfree.
If you thrive infastpaced environments love problemsolving and want to be part of a team that moves the city this isyour moment.
Lviv lets go!

THE JOURNEY

• Recruit and train our Glovers (couriers)
• Be responsible for implementing processes and optimizing strategies for attracting and retaining Glovers
• Solve problems and provide support to Glovers
• Maintain documentation and contracts for Glovers
• Handle procurement ensuring all Glovers receive their work kits and are ready to spread the Glovo brand
• Manage planning general administration and KPI analysis
• Communicate effectively with the local operations manager regarding processes and customer support operations

WHAT YOU WILL BRING TO THE RIDE

• Communication skills and the ability to solve problems quickly
• High motivation to work in a fastgrowing startup
• An analytical mindset
• Excel skills
• Enjoy teaching and adapting new employees
• Good energy and love what you do even on bad days
• Intermediate or higher level of English proficiency

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100 of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• Topnotch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental wellbeing.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!