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About The Team
At Bermex we put value on our customer relationships. Were always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States including leak detection atmospheric corrosion line location software service solutions as well as water gas and electric meter reading. At Bermex we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.
About the Role
The Lead Meter Technician reports to the Meter Services Supervisor at Bermex. This position plays a key role in assisting the supervision of Meter Install Technicians and ensuring all meter installations meet quality and safety standards and acts as a liaison between the Meter Services Supervisor and Meter Installers. This position requires a high degree of communication and leadership skills excellent time management and exceptional flexibility day to day.
What Youll Do
Assist in Daily Operations:
Assist the supervisor in monitoring daily production quality and field related issues
Assist with water line breaks
Assist with repairs as needed
Perform audits on work completed by Meter Installers to ensure quality and safety standards are being met
Participate in weekly safety meetings
Act as a liaison between the Supervisor and Meter Installers to help facilitate team communication
Schedule and monitor performance tasks installs meters and performs validations
Performs Meter Installations:
Exchange the following electric meter types: 1s 2s 2s 320 12s 25s 9s16s
Follow all procedures outlined in the Field Services Manual to safely exchange electric meters gas modules or water meters on assigned routes. Each route is different and production expectations are given by the supervisor
Identify hazards or unsafe conditions at meter sites and reports accordingly
Use handheld devices to collect project specific data points including but not limited to site inspection address verification old meter number old meter reading quality picture of old meter quality picture of socket thermal image and temperature scan of socket new meter number new meter module number quality picture of new meter socket GPS transformer number transformer GPS and comments as needed
Use a paper copy called a route sheet to record all information on a paper for a backup if it is ever needed
Ensure assigned routes are loaded on handhelds and all tools needed for jobs are located and kept in work vehicles
Understand and follows all job specific procedures
Ensure the timely completion of all routes assigned
Return all keys handhelds and paperwork as required
Return all old meter inventory to appropriate areas at the end of each working day
Enter all meter inventory prior to leaving the field in accordance with the inventory needed for the specific route being worked
Provides Customer Communication & Ensures Safety:
Communicate with customers daily and follows all outlined customer service policies
Provide general information about meter services to customers when applicable
Use telephones tablets and/or computers to communicate
Wear and ensure others wear PPE during meter exchanges and advocates the importance of PPE during normal operations
Ensure everyone follows all procedures outlined in the Field Services Manual to safely exchange electric meters gas modules or water meters on assigned routes; each route is different and production expectations are given by the supervisor
Drive a company vehicle appropriately marked for the specific project. Field Technicians are responsible for completing a safety walk around prior to leaving for their route. Field Technicians must also complete a vehicle inspection as and follow all vehicle policies and rules of the road
Other duties as assigned.
About You
Must Haves:
Education: None. Must be 18 years of age or older
Experience: At least 1 year of experience in the installation of water gas and/or electric meters or 1 year of experience in underground plumbing related to water services. Upon hire the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training. Must possess a valid drivers license
Nice to Have:
Education: High School Diploma or GED
Experience: 3 or more years of experience in the installation of water gas and/or electric meters and/or underground plumbing related to water services; 1 year of continuous work with the same employer and/or 6 or more months working
Your Skills:
Ability to multitask and work independently and as a team
Exceptional flexibility in daily routines and route scheduling
Adequate time management skills to finish daily routes in a timely manner figuring out an efficient way to finish the job for that day
Excellent communication skills comfortable interacting with management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving and finding
Ability to walk long distances and prepare for weather conditions accordingly
Excellent knowledge of the geography and street locations in the community
This role would not be a good fit if you:
Do not enjoy working independently
Do not enjoy working in outdoor conditions
Do not enjoy walking long distances
Are not able to walk and stand extensively. Medium work requires the exertion of up to 50 pounds of force occasionally and /or up to 20 pounds of force routinely and/or up to 10 pounds of force continuously to move objects. Will need to walk up to 20 miles per day in all kinds of weather including rain sleet hail and snow. Must be able to work in all temperatures with daily ranges of 10 up to 120 degrees Fahrenheit
Are not flexible and do not enjoy adapting to your current work schedule or routine
Do not have adequate planning and time management skills to finish a days work in a timely manner
Drug/Alcohol Testing:
Drug/alcohol testing is
Drug/Alcohol testing per NonRegulatory requirements for employees working with Water Electric meters
Drug/Alcohol testing per Federal DOT regulations for employees working with gas meters
Benefits
Health and Safety:
Group health plans including medical/prescription dental vision and a variety of other coverage options
Company paid group life insurance accidental death & dismemberment insurance short and long term disability
Flexible Spending Accounts or an option for a Health Saving Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement:
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
PTO Plans (after 90 completed days of service for fulltime employees:
Paid Vacation
Paid Holidays
Paid Wedding Day
Veterans Day paid time off for our veterans
Paid Sick Time (New York based positions ONLY)
Perks/Allowances:
Company vehicle (for all driverbased positions)
Gas card for company vehicle (if applicable)
Company provided cell phone or mobile allowance if applicable
Boot allowance from approved vendors
Daily per diem for travelbased positions
Where We Work
Employees will begin their day at the local office where they will pick up their company vehicle equipment and assignments for the day.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)
Required Experience:
IC
Full-Time