Customer Support Executive EnglishHindi Bangalore
Customer Support Executive EnglishHindi Bangalore
Posted on :
08-04-2025
Employer Active
1 Vacancy
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Job Description
Customer Support Executive
Location
- Bangalore
Experience
- Fresher or Experienced
- 0 1 Years of Experience
Qualifications
- Education: Degree
- Language Proficiency: Hindi & Telugu Hindi & Tamil Hindi & Marathi Hindi & English
Additional Skills
- Engage with newly onboarded drivers
- Guide drivers through trip completion milestones
- Ensure a smooth onboarding experience
- Resolve driver queries efficiently
- Targetdriven approach
Key Responsibilities
- FollowUp for F5 (First 5 Trips)
- Call drivers 5 days after onboarding
- Remind them about completing 5 trips within 7 days to earn a 100 Joining Bonus (JB)
- Address any operational issues
- FollowUp for F50 (First 50 Trips)
- Call drivers 25 days after onboarding
- Encourage them to complete 50 trips within 28 days to earn a 250 JB
- Motivate drivers by explaining the financial benefits and performance incentives tied to milestone achievements
Eligibility Criteria
- Any Graduate
- Good communication skills in English & Hindi
- Proficiency in any of the following Regional Languages: Telugu Tamil Marathi
- Strong problemsolving skills
- Ready to work from the office
Salary
- NTH: 17k 6k Variable pay plus PF & ESIC
Shift
- Day shift
Week off
- Sunday off
Mode of Interview
- Virtual/Telephonic
Requirements
Requirements:
- Any Graduate
- Good communication skills in English & Hindi
- Proficiency in any of the following Regional Languages: Telugu Tamil Marathi
- Strong problemsolving skills
Benefits
Benefits
SalaryNTH: 17k 6k Variable pay plus PF & ESIC
Shift Day shift
Week off Sunday off
Employment Type
Contract
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