Project Manager Business Transformation
Project Manager Business Transformation
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Salary Not Disclosed
1 Vacancy
Job Description
The MGPO Business Transformation Department is affiliated with Massachusetts General Hospital in Boston Massachusetts.
Working under the general direction of the Manager Business Transformation Project department the Project Manager assists with the development and management of multiple large scale MGPO/PBO projects. The Project Manager provides project management planning tools solutions and communications to MGPO/ PBO staff members and clients. The ability to manage expectations throughout the life cycle of projects is key to the success of this position. Service standards/goals are measured including but not limited to: timeliness and quality of project/deliverables comprehensive system validation team member and client satisfaction efficient implementation comprehensive rolebased training etc.
PRINCIPAL DUTIES AND RESPONSIBILITIES
With limited oversight the Project Manager manages project teams to achieve goals and complete assigned projects on time within budget and with quality. The Project Manager is expected to be a selfstarter who independently seeks out answers/information but escalates issues when necessary in a timely manner.
Utilizing current/industry standard Project Management methodologies and tools to create and oversee comprehensive project/business plans for all projects including development and implementation of the following elements:
- Project plan
- Implementation checklist
- Project charter
- Status report
- Agenda and minutes
- Post mortem
- Elevator speech
- Roles and responsibilities matrix
- Risk management plan
- Training and testing plans
- Work breakdown structure
- Golive plan
- Policies and procedures
- Communication plan including status and reporting tools
Management/Leadership
- Manage Sponsors stakeholder and project team member expectations
- Vendor management
- Provide training and technical leadership to other team members as well as mentoring junior project team members
- Oversee direct and/or ensure efficient implementation of project/product across multiple practices with diverse specialties as well as participating on multidisciplinary project teams across the organization
- Follow the MGPO Finance Service Excellence standards and represent the organization with professionalism
- Provide comprehensive project and meeting updates product demos product training etc. to internal staff external practices/clients leadership stakeholders etc
- Create maintain and distribute appropriate documentation for project management tracking and communication training policies and procedures etc.
- Assist with the creation of job performance aides/references for all levels of users
Strategy and Analysis
- Strategize and determine client objectives
- Identify project opportunities
- Analyze key statistics and benchmarks for reporting/communication to leadership
- Lead and/or participate in system validation (testing) associated with key products/applications.
- Follow technical scripts and assess functionality meets business needs
Communication and Documentation
Provide comprehensive project and meeting updates product demos product training etc. to internal staff external practices/clients leadership stakeholders etc
Create maintain and distribute appropriate documentation for project management tracking and communication training policies and procedures etc. Assist with the creation of job performance aides/references for all levels of users
QUALIFICATIONS:
- Bachelors degree required graduate degree preferred
- 5 years experience supporting and managing projects preferably in healthcare
- Project management skill set required
- Working knowledge of IT processes
- Ability to organize facilitate communicate and present information effectively with all levels of staff and management
- Experience at an academic medical facility preferred
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
- Exceptional interpersonal skills including the ability to establish and maintain relationships with providers management staff vendors etc.
- Demonstrate exceptional organizational/project management skills and attention to detail
- Ability to selfstart and take responsibility for their own learning curve
- Requires excellent oral and written communications skills
- Work within specific timeframes to meet deadlines but remain flexible and agile when necessary
- Handle challenging situations evaluate circumstances and make sound decisions
- Effectively facilitate meetings as needed
- Understanding of healthcare billing finance and accounting principals (Revenue Cycle)
- Follow all PHI mandates and procedures as related to their job
- Team player
- Proficiency in Microsoft Office suite (Excel Word Access Outlook) required
Required Experience:
IC
Employment Type
Full-Time
