Client Service Associate
Client Service Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Sphirea Plus is seeking a dedicated and detailoriented Client Service Associate to join our team in Allentown PA. The ideal candidate will play a key role in managing client interactions ensuring service satisfaction and supporting the daily operations of the client service team. This is a fulltime inperson role ideal for individuals who are organized customerfocused and eager to grow within a dynamic team.
Responsibilities
Serve as a point of contact for clients addressing inquiries and providing timely resolutions
Maintain accurate records of client interactions and transactions
Coordinate with internal departments to ensure client needs are met
Follow up with clients to ensure satisfaction and ongoing service
Assist in preparing reports client documentation and related administrative tasks
Support account management efforts and build positive client relationships
Uphold company standards and provide highquality customer service
Qualifications :
Qualifications
High school diploma or equivalent (Associates or Bachelors degree is a plus)
Strong interpersonal and communication skills
Excellent organizational and timemanagement abilities
Attention to detail and problemsolving skills
Ability to handle multiple tasks and work independently or as part of a team
Previous experience in a clientfacing or administrative role preferred
Additional Information :
Benefits
Competitive salary based on experience
Opportunities for career advancement and professional development
Supportive team environment
Onthejob training to enhance your skills
Paid time off and companyrecognized holidays
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
