What you get to do in this role:
- A true mix of strategic planning and program management with a change management focus as well as executing on tasks and supporting various activities across the legal team and its business partners
- on tasks is a vital component for this role
- Developing and implementing the law department change management framework to guide the successful communication and marketing of legal initiatives internally to the law department and crossfunctionally when required
- Create and implement change management components of law department initiatives (i.e. creating and maintain change management plans draft communications tracking and monitoring change management adoption and next steps)
- Support the development and implement change manage and enablement with legal team customer zero initiative
- Lead program management for specific programs as and when they arise
- Support and execute on tasks under the leadership of other program managers as appropriate
- Develop program plans and milestones as well as implement tasks to ensure successful delivery of law department and legal operations initiatives
- Develop and implement learning and development programs for both legal team colleagues and enterprise colleagues as well as enablement activities for new process and systems roll out
- Support with general system management and enhancement
- Provide Legal staff with ad hoc general operational support
- Collaborate with global IT legal product and engineering teams on Legalrelated projects
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- Minimum of 8 years of professional and business experience
- Developed and lead several change management initiatives including drafting communications managing change management calendars
- Track record of strategically partnering with program management with change and project management tasks both intradepartment and crossfunctionally
- Comfortable working in a fastpaced dynamic environment across a number of different work streams
- Must be a team player team work makes the dream work!
- Strong interpersonal skills customer centric attitude ability to deal with cultural diversity
- Knowledge of technology preferred
JV20
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact or assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Intern