Cafeteria Manager Re-advertisement
Cafeteria Manager Re-advertisement
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Job Description
Primary Purpose
The primary purpose of this role is to provide overall cafeteria leadership necessary to achieve objectives in sales operational costs guest service sanitation and customer satisfaction. The role holder is responsible for managing the cafeteria operations training employees preparing reports and meeting the set targets in line with the strategic objectives of the cafeteria unit within the university.
Principle Responsibilities
- Ensure objectives are met in sales service quality facility appearance and hygiene.
- Ensure compliance with health and safety food preparation and serving repair and maintenance.
- Adhere to cash handling and reconciliation procedures in accordance with restaurant Standard Operating Procedures(SOPs).
- Organize and ensure correct banking of daily sales.
- Prevent handle and resolve complaints regarding food quality and service.
- Offer leadership seeking to develop the team for continuous improvement including training of cafeteria staff as necessary.
- Review financial statements and other performance data to measure productivity.
- Conduct regular cafeteria audits to ensure palatability and flavour conformity.
- Ensure all cafeteria policies procedures standards specifications guidelines and training programs are followed and completed on time.
- Review work procedures and operational problems to determine ways to improve service performance or safety.
- Manage staff shifts to ensure balanced strength across all departments.
- Conduct regular performance reviews for subordinate staff.
- Ensure safe custody of all cafeteria property and assets.
- Lead shift briefings as necessary.
- Maintain high standards of personal appearance.
Qualifications :
Education knowledge and experience
- Degree/diploma in food and beverage production hotel management or related course.
- At least 4 years of frontofthehouse operations and/or experience in a similar institution.
Skills and Competencies
- Must have basic housekeeping skills.
- Basic knowledge of food safety and HACCP plan.
- Ability to adhere to guest demands.
- Excellent interpersonal skills.
- Excellent customer care skills.
- Good verbal and written communication skills.
- Ability to review profit & loss (P&L).
- Ability to mentor train and develop people.
- Strong analytical skills.
- Able to handle money and operate a pointofsale system.
- Must be resultoriented selfdriven articulate and proactive.
- Must have the ability to make quick and sound decisions.
- Accommodative and adaptive to new changes and regulations.
- Flexible and able to handle multiple concurrent tasks working quickly and under pressure.
- Able to work independently as well as part of a team.
- Ability to prioritize own workload and work with minimal supervision.
- A quick learner who is willing to go the extra mile.
Additional Information :
Your application should include a cover letter detailing why you are the best fit for this position and your CV with relevant skills and experience. The closing date will be Friday 15 April 2025.
All Amref International University open vacancies are published on our website under the Vacancies page and on our official social media pages. Kindly note that official emails from AmIU will arrive from an @amref.ac.ke or @amref address.
Amref International University is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff to share this commitment. Amref International University is dedicated to diversity and is an equalopportunity employer with a nonsmoking environment policy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
