Cashier

Required Education & Experience: None

Skills:

• Performs addition subtraction multiplication simple accounting and division effectively enough to count change when necessary take inventory serve portions enter time on a times sheet etc.
• Reads and interprets routine written materials menus instructions and emails.
• Ability to communicate verbally and in writing.
• Customer service
• Ability to build rapport with students faculty and staff
• Ability to become skilled in the safe sanitary and effective handling of food cooking utensils food processing equipment walkin refrigeration elevators cash registers food digester dishwashers time clock etc.
• Working knowledge of Housing and Food Services core values at all times
• Ability to use systems to clock in/out
• Ability to handle varying workloads and meet deadlines as necessary

Certifications:

• Food Handlers License within 30 days of hire.
• Must have valid drivers license and complete registration with University Drivers Policy in advance of driving any university vehicle.

Working Conditions:

• Physical:
  • Must be able to bend lift stoop lift above shoulders and carry 30 pounds
  • Perseverance both physically and mentally for fastpaced and demanding responsibilities required.
  • Ability to lift objects up to 50 lbs. and push/pull up to 100 lbs. depending on job assignment.
  • Ability to stand and/or walk for long periods of time.
  • Climb stairs as necessary and depending on job assignment occasionally to frequently this will be determined by employees assignment.
  • Frequent and repetitive arm and wrist movement.
  • Exposure to chemicals and noxious odors.
• Environmental:
  • Regular exposure to extreme temperature changes odors and loud noises.
  • Adapt to a large kitchen environment with varying temperatures 8 to 80 degrees Fahrenheit).
  • May perform shift work.
  • Must be willing to wear and maintain uniforms including head covering.
  • Exposure to disagreeable conditions such as handling greasy dirty materials walking on slippery floors walking or riding between buildings on campus going in and out of walkin refrigeration units etc.
  • As essential personnel you may be required to work during university closings.
  • Nights and weekends may apply for any operations especially those operating 24/7

Why You Belong at the University of Oklahoma:The University of Oklahoma fosters an inclusive culture of respect and civility belonging and access which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents perspectives and experiences of our community enrich the learning and working environment at OU inspiring us to harness our innovation creativity and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement:The University of Oklahoma in compliance with all applicable federal and state laws and regulations does not discriminate based on race color national originsex sexual orientation genetic information gender identity gender expression age religion disability political beliefs or status as a veteran in any of itspolicies practices or procedures. This includes but is not limited to admissions employment financial aid housing services in educational programs or activitiesand health care services that the University operates or provides.

Ensures customers receive excellent customer service which includes but not limited to greeting customers as they enter the establishment processing customer orders and notifying other staff of any special requests. Receives payment processes incoming cash receipts and ensures accuracy by verifying account balances deposits and entries. Record amounts received and prepare transaction reports. Responsible for operating a cash register and customer service including a wide range of tasks associated with the preparation production and/or serving of food items or other duties related to the successful operation of a restaurant.

Duties:

• Operates cash register and handles cash counts change to customer credit and debit cards Sooner cards and meal plans.
• Checks out customer applies accurate codes departments and prices.
• Maintains 100 accuracy of cash register and ensures all payment transactions are carried out with precision and efficiency.
• Ensures proper procedures are taken in balancing cash drawer and in all payment transactions.
• Demonstrates excellent customer service with a positive demeanor when dealing with restaurant patrons fielding all complaints promptly answering questions and making meal suggestions when asked. Provides answers to queries presented by clients regarding services and offers made available by the restaurant.
• Maintains professional behavior and composure in difficult interpersonal situations.
• Communicates with coworkers and others in calm considerate manner always in a respectful and courteous manner.
• Provides efficient friendly and informative service following established customer service standards and departmental core purpose/core values.
• Ensures frontend area is always stocked orderly organized and clean.
• Responsible for completing the duties that make the work area stocked orderly organized and clean.
• Provides routine information about meals various restaurants within Housing and Food Services and other relevant facts to customers.
• Leads and/or actively participates in customer service improvement initiatives and suggests new dishes menus and/or methods that lead to better service.
• Responds to any complaint. May bring any issue or concern to a supervisor or HRs attention.
• Follows up on requests with a sense of urgency.
• May work a food line in the storeroom or assist with cooking and cleaning or other duties as assigned.
• May stock items perform other tasks or those tasks assigned by the supervisor or frontend manager.
• Adheres to food safety standards at all times making sure that all food is free of contaminants and pathogens that might make customers sick.
• Performs related duties as needed to successfully fulfill the functions of the position.