Receptionist-Seasonal
Receptionist-Seasonal
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Job Description
Our Emco Waterworks Profit Centre in Edmonton AB is a location staffed by a professional team who pride themselves on the delivery of exceptional levels of customer service. We are looking for a Receptionist to join our team for the season (AprilNov 1.
An Emco Profit Center Receptionist is expected to:
- Represent the Profit Center in a professional manner
- Uphold our Core Values and Ethics with every interaction
- Be an effective Teammate in the Profit Centre
- Be courteous and friendly; building long lasting loyal customer and vendor relationships
- Be detail oriented organized and accurate
- Analyze and solve problems
- Prioritize tasks
Job Summary
Receptionist duties will include creating a welcoming environment greeting informing and directing visitors and teammates in a warm courteous and professional manner
Job Duties
- Answers the phone in a timely positive manner. As well as direct calls to the appropriate teammate
- Greets and assisting visitors with a positive helpful attitude
- Assisting with a variety of Administrative tasks shipping feedback customer returns.
- Filing invoices
- Sorting and distributing mail
- Ordering and organizing office supplies
- Submitting invoices to Head Office
- Office errands
- Ensuring reception and other common areas are clean and organized
- Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
- Uphold Emco Core Values at all times
- Support all Profit Centre activities as part of the Profit Centre team
- Perform any other reasonable duties as requested by immediate supervisor or Profit Centre Manager
Qualifications :
Knowledge Skills and Abilities
- Outstanding customer service and verbal communication skills
- Communicating clearly both in writing and verbally
- Display impeccable and professional phone demeanor
- Having a friendly and engaging personality in order to foster and maintain positive relationships
- Display strong customer service skills in order to anticipate other peoples needs and handle their requests in a proactive and tactful manner
- Being a demonstrated team player
- Exceptional organizational and time management skills
- Efficiently filing documents as well as proactively maintaining a clean and organized workspace
- Great Attention to detail and high levels of thoroughness:
- Staying focused during highly repetitive tasks
- Analytical and problemsolving skills:
- Effectively reading and interpreting information and instructions
- Using creativity and mature judgement to resolve problems in a timely manner
- Administrative skills:
- Demonstrated proficiency in computer word excel OFFICE 365
- High levels of flexibility responsiveness and resourcefulness:
- Having an extensive knowledge of standard office practices procedures and equipment
- Able to learn and operate the applicable software system used to process orders
- Willing to invest a minimum of 40 hours in training annually
- Intermediate math skills add subtract multiply divide using whole numbers fractions and decimals
- Read write speak and understand English
Education and Experience
- Minimum 2 years of experience with customer service.
- Use of the Microsoft Office software
- M3 Infor knowledge an asset but not required.
Additional Information :
Salary Range: $12345 tbd
EMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
