Civilian Security Officer
Civilian Security Officer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Purpose:
Enforces all policies to ensure safe fair and efficient operation of Ballys Tiverton while providing excellent guest service throughout the facility.
Qualifications:
- Ability to read and write English.
- Minimum of 18 years old.
- Ability to work overnight shifts.
- Prior customer service experience preferred.
License Requirements:
- Rhode Island Department of Business Regulations Gaming License.
- Serve Safe Certified.
- Rhode Island Driver Operator License.
Essential Job Functions:
- Strategically posted at the facilitys three entrances 24 hours a day. To observe guests entering and departing the property.
- Check identification of individuals entering Twin River in compliance with Rhode Island state law.
- Staff the Security Dispatch Center 24 hours a day. Officers assigned to dispatch will answer phones answer/monitor all radio communications from all departments will monitor surveillance cameras (nongaming areas) and dispatch the appropriate response utilizing Surveillance Fire/EMS Police and other departments in a coordinated manner.
- Employees will maintain CAD (computer aided dispatch) log for all calls for service.
- Staff the Card and Destruction Room 7 days a week. Officers assigned to the Destruction Room will inspect and cancel all cards and dices that are removed from the gaming floor daily. Officer will maintain logs of all visitors staff and inventory that enters the Destruction Room.
- Staff the Badging Office and create and modify the CCure badges for staff vendors and visitor to the property. Maintain all logs the CAD (computer aid dispatch). Will monitor surveillance cameras (nongaming areas).
- Possess extensive knowledge of all Twin River Casinos facilities.
- Assist guests by providing information and services or directing guests to the appropriate source for assistance.
- May rove selfparking lots valet exterior of casino and staff the badge office for employee check distribution and issuance of temporary badges.
- Report any observations concerning hazardous dangerous or unsafe conditions that may cause injury to guests and/or employees to security immediately.
- Unable to act as current law enforcement security officers and cannot assist with disturbances or arrests.
- Perform other duties as assigned by supervisor.
Physical/Mental Requirements:
- Stand walk several hundred feet climb carry hear bend and stoop.
- Use manual dexterity follow directions and adhere to detail.
- Regular use of eye/hand coordination.
Working Conditions:
- Differing hot cold noisy wet dry dirty smoky and dusty environments.
- Rotating shifts.
- Contact with violent individuals.
- Work in a moderate noise level environment increasing to loud at times.
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Required Experience:
Unclear Seniority
Employment Type
Full Time
