Disaster Residential Care Worker - Philadelphia PA

ATTENTION MILITARY AFFILIATED JOB SEEKERS Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is OnSite at the location detailed in the job post.


As one of the nations premier humanitarian organizations the American Red Cross is dedicated to helping people in need throughout the United States and in association with other Red Cross networks throughout the world. When you join our team you have a direct impact on a meaningful mission and you can help save lives every day. If you share our passion for helping people join us in this excellent career opportunity. Work where your career is a force for good.


We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative respectful and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn grow and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network our Asian American & Pacific Islander Resource Group the Latino Resource Group and Red Cross PRIDE to the Umoja African American Resource Group our Veterans Resource Group and the Womens Resource Group these networks provide connections mentoring and help give voice to important concerns and opinions.

At the American Red Cross your uniqueness can shine!

We are currently seeking a parttime Disaster Residential Care Worker for our Red Cross House disaster shelter in Philadelphia PA.

The Red Cross House is a 26unit Disaster Recovery Center that provides 24/7 shelter for those affected by disaster.

The position is 24 hours per week and includes benefits.

Overnight Shift:

Wednesday overnight into Thursday: 12:00AM8:00AM
Thursday overnight into Friday: 12:00AM8:00AM
Saturday overnight into Sunday: 12:00AM8:00AM

WHAT YOU NEED TO KNOW:

Under close supervision the Disaster Residential Care Worker supports the daytoday operations of a program or service. Serve as the initial point of contact between the service or program and others. Provide support development and/or leadership guidance to all volunteers.

Specific duties:

The Disaster Residential Care Worker will provide intake service and residential care to families left homeless by disaster. Functions include all areas of client care and management support to the kitchen coordinator; facilitate building safety and evacuation procedures as well as supervision of cleanliness for client rooms and basic cleanliness of the building.

WHERE YOUR CAREER IS A FORCE FOR GOOD:

Provide administrative and clerical support including answering telephones routing incoming calls process mail and customer service. Respond to general inquiries about program or service. Maintain calendar of events and activities.

Track program statistics. Followup with customers helped by program or service. Maintain community contacts and resource lists to support program or service. Coordinate orientation for new volunteers. Maintain program database and files.

Schedule and coordinate requests for presentations and trainings.

Collect preliminary client information and refer client to appropriate Red Cross services.

Resolve routine problems as they arise and bring nonroutine problems to the attention of program or service management/leadership.

Process requests for presentations to community individuals and groups. May conduct presentations as assigned.

Monitor and maintain program supply and equipment inventory including program or service printed materials.
Additional Qualifications/Responsibilities
WHAT YOU NEED TO SUCCEED:

Education: High School or equivalent required.

Experience: Up to 1 year of related experience.

Skills & Abilities: Respond promptly to customer needs listen and obtain clarification and follow policies and procedures. Complete administrative tasks correctly and on time using time efficiently. Demonstrate accuracy and thoroughness. Work with integrity and ethics. Maintain confidentiality. Good verbal and written communication skills. Ability to work on a team.

Travel: Travel may be required.

BENEFITS FOR YOU:

We take care of you while you take care of others. As a missionbased organization we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks you have amazing possibilities at the American Red Cross to advance the learn.

Medical Dental Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO Holidays

401K with 6 match

Paid Family Leave

Employee Assistance Program

Disability and Insurance: Short Long Term

Service Awards and recognition