Emergency Services Patrol Supervisor Chemical Dependency Screener Supervisor
Emergency Services Patrol Supervisor Chemical Dependency Screener Supervisor
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Job Description
Summary
The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply including Black Indigenous and People of Color immigrants refugees women LGBTQ people with disabilities veterans and those with lived experiences.
At King County Department of Community and Human Services (DCHS) we believe in working as one team that solves problemsstriving to be customerfocused and drive for the best results. We envision a welcoming community that is racially just. We believe the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.
The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for an Emergency Services Patrol (ESP) Supervisor to provide leadership and supervision for the Emergency Services Patrol (ESP) Team. ESP Supervisors coordinate the activities of the ESP Team with other departments and services and provide administrative oversight to the ESP program. ESP Supervisors hold responsibility for training staff to perform the Program Screener tasks and oversees their work. They also coordinate ESP activities with other services offered in King County.
WHO MAY APPLY:
This position is open to all Current Internal King County employees that meet the minimum requirements. The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply including people of color immigrants refugees women LGBTQ people with disabilities veterans and those with lived experiences. Interviews for this selection process will take place on or around April 28 2025.
APPLICATION PROCESS:
Please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or have questions please contact the recruiter listed on this job announcement.
The following items are required to be considered for this vacancy:- GOVERNMENTJOBS Application (The responses on your job application should be thorough and complete and will be used in the screening process);
- Supplemental Questions (The responses to the supplemental question should be thorough and complete and will be used in the screening process providing your most recent 7 years of applicable experience if available)
Your application may be rejected as incomplete if you do not include the relevant information. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state see my resume or see my personnel file are considered incomplete and will not be accepted.
Additional Job Information
WORK SCHEDULE/CONDITIONS:This position is exempt from the provisions of the Fair Labor Standards Act and is not eligible for overtime. Typical hours are Monday Friday 2 pm to 10 pm. This position is required to share oncall duties 24/7. This position is not represented by a union.
MISSION CRITICAL POSITION STATUS:This position has been designated Mission Critical. Unless otherwise directed by the County Executive department director or agency head all employees regardless of designation are expected to report to work or request leave during an emergency or inclement weather. For more detailed information pleasevisitHR Policy County Operations During Emergency Situationsand theKing County Guidelines for Workforce Management in an Emergency.
REMOTE AND ONSITE WORK DETAILS:Employees in this role work remotely from a home location with onsite reporting requirements. The frequency of onsite work is determined by business needs and may be adjusted accordingly.
REMOTE WORK LOCATION REQUIREMENT:Employees must reside in Washington State and be within a reasonable distance of King County worksites to meet onsite reporting requirements.Job Duties
In partnership with a second ESP Supervisor manage the daytoday operations of the Emergency Services Patrol(ESP)team while centering equity race and social justice (ERSJ).
Supervise ESP staff including employee development performance management and employee engagement activities.
Determine work assignments for ESP staff and establish training plans and protocols for new and existing staff. Provide new hire and ongoing training.
Provide ongoing coaching to the ESP team that centers ERSJ King County values and recovery principles and immediate disputes among staff.
Evaluate staff performance and provide coaching and counseling related to job performance utilizing a supportive and growth mindset.
Conduct ESP staff meetings to ensure information travels up down and across the ESP team and BHRD.
Align workflow of division initiatives of equity and social justice recoveryoriented system of care and the goal to provide ESP and outreach services to the community.
Develop update and implement ESP policies and procedures.
Work closely with labor partners as needed.
Direct activities during crisis situations by helping to triage transportation response.
Ensure ESP services follow all requirements according to WACand contractual obligations.
Perform administrative duties including but not limited to handling correspondence tracking client contact reporting ESP data and ordering supplies.
Providetechnicalassistance to staff to include properly documenting electronic health care records in myAvatar. Serve as business subject matter expert for myAvatar.
Coordinate and partner with law enforcement and other system partners to strengthen emergency response activities in King County while also serving as an ESP representative to the public.
Work closely with City of Seattle shelters and community partners to expand partnerships and develop relationships that are collaborative and coordinated across existing and new entities to best serve ESP clients.
Respond to community questions and concerns regarding the ESP program and represent ESP at external and internal meetings.
Troubleshoot and resolve issues that may arise between constituents or system partners anddevelop working agreements regarding the ESP program.
Perform other duties as assigned.
Experience Qualifications Knowledge Skills
- At least two years of experience working in substance use or homelessness services.
- Knowledge of shelter and substance use resources in King County.
- Understanding of specific issues related to highrisk or highneed populations.
- Knowledge of group and team dynamics.
- Knowledge of ands in administering CPR and first aid.
- Knowledge and skill in using Naloxone.
- Skill in detecting signs of intoxication from drug or alcohol use.
- Skill in conducting brief initial assessment of client condition and determining the need for services.
- Skill in defusing hostile violent or challenging behavior.
- Skill in training supervising coaching and counseling staff.
- Written and oral communications skills including the ability to make presentations to diverse audiences.
- Analytical and problemsolving skills.
- Knowledge of principles of equity and social justice and demonstrated ability to work with individuals and/or groups from diverse backgrounds
- Demonstrated ability to work effectively with a broad range of constituents including but not limited to consumers behavioral health providers hospitals law enforcement agencies government officials business people and advocates.
- Demonstrated ability to simultaneously manage multiple tasks/projects in detail and meet deadlines.
- Strong facilitation skills and ability to promote consensus indecision making across DCHS/BHRD.
- Computer skills; excellent knowledge of MS Outlook Word PowerPoint and Excel.
- Validand unrestrictedWashington State Drivers License.
- MustpassaWashingtonStatePatrolcriminalbackgroundcheckonapostoffer/preemployment basis.
- Successful candidate must:
- Possess current CPRcertificationcard or attain certification within 90days of hire date.
- Possess Basic First Aid certification card or attain certification within90days of hire date.
- Successfully complete a defensive driving course within 90 days of hire date.
Supplemental Information
Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference Come join the team dedicated to serving one of the nations best places to live work and play.Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Required Experience:
Manager
Employment Type
Full-Time
