French Customer Advisor for Software Company - Athens Greece
French Customer Advisor for Software Company - Athens Greece
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Learn Lead & Grow. #SitelGreece
As a global leader in endtoend customer experience (CX) products and solutions Sitel Group partners with the worlds bestloved brands from Fortune 500 companies to local startups to design build and deliver a competitive edge across all customer touchpoints.
With our awardwinning culture built on 35 years of industryleading experience and commitment to improving the employee experience we improve business results by pairing innovative design thinking and digital solutions including selfservice artificial intelligence (AI) automation and datadriven analytics with the expertise emotion and empathy of our people to Create Connection. Value Conversation.
Come and work with us.
Do you want to provide technical support for businesses and software endusers
Are you French native or fluent with strong English communication skills
Looking to make your career in a multicultural environment in the historicAthens
So we have the perfect opportunity for you!
Your future project: join our French Customer Support team.
Ourclientis a software security pioneer that offers a wide range of services related to cybersecurity privacy performance and utility software for desktop computers and mobile devices.
As a customer service specialist in this project your daily responsibilities will include:
- Handling incoming phone calls/emails from customers regarding technical issues related to software and devices
- Providing technical support for businesses and software endusers
- Solve with precision and efficiency emerging issues that customers may face in a proactive way
- Build meaningful relationship answering customers questions in a courteous friendly and professional manner
- Meet and exceed our customer service quality goals compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
Maximize your experience.
To succeed in the role you will need to have:
- Native or proficient level of French (C2
- Intermediate level of English (at least B2 both verbal and written
- Strong communication skills with excellent phone conversation skills attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Greece
- Be a local candidate or willing to relocate to historic Athens Greece
Gain stability expand possibilities.
Whats in it for you We give our people the tools and the freedom to learn grow have fun and be themselves.
- Competitive wages and stability
- Private healthcare & dental insurance
- Continuous learning/development opportunities and competitive career opportunities
- A safe friendly creative innovative and technological organization
- International and multicultural environment (celebrations our SitelFit wellness program initiatives to develop your skills and events to increase the team spirit)
Be bold. Be you.
Our success lies in our diversity and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!
Apply today!
Follow us.
Required Experience:
Unclear Seniority
Employment Type
Advisor
