Who We AreWe are problemsolvers analysts and engineers all powered by changing the way the world interacts with data. Our roots are in data mapping and advanced analytics to help people and our passion is bringing together new ideas and technology all in the name of helping our customers go further faster. Our customers include the Intelligence Community federal law enforcement commercial companies and nonprofit organizations; and we support them in areas ranging from counterterrorism to financial threat intelligence to wildlife protection.
Where You Come InThis opening presents an extremely exciting opportunity for an experienced Analyst with a passion for innovation and for pushing the envelope in what advanced analytical software can do to overcome complex challenges. You will work directly with our customersand development teams providing solutions by integrating our software with their desired data sources systems and workflows to support their investigation analysis and decisionmaking processes.
You will base your activities in the greater the Washington DCarea with the Semantic AI Operations Group but will be called upon to work at various customer sites including Ashburn VAas needed in the capacity described below.The primary focus of your work effort will be the delivery of our software products and services as assigned by the Director of Customer Success and Field Operations.
Were seeking individuals who want to learn and grow rapidly and who are eager to roll up their sleeves and press our research & analysis software to its limits.
Responsibilities:- Support the technical onsite delivery customization and maintenance of our software products and associated services.
- Meet with the users both onsite and virtually to understand the critical questions they need to answer and locate their pain points.
- Engage with users on their problems and workflows to identify relevant datasets and work with Forward Deployed Engineers to integrate the data to our data visualization and analysis software.
- Work with the customer to build tailored workflows.
- Lead training sessions to ensure that our products are meeting user needs and to ensure they are being used widely enough to have concrete impact on our customers operations.
- Work with SAI product managers and engineers to apply your insights and user feedback to drive continuous product improvement.
Minimum Qualifications:- U.S. Customs and Border Protection (CBP) Background Investigation (BI)
- Experience using analytical software tools with an emphasis on data visualization and report development
- Excellent analytic attention to detail and problemsolving abilities
- Flexibility to learn multiple programming languages for data manipulation to serve client needs
- Must be a U.S. Citizen
Preferred Qualifications:- Team members who will dive into the details of the data.
- Knowledge of the Intelligence Community federal law enforcement private sector and nonprofit organizations environments
- Ability to exercise sound judgment and can handle sensitive information with discretion
- Ability to work both as part of a team as well as in a selfdirected manner
- Excellent communication skills both verbal and written
- Training experience
- Experience with programming scripting or statistical packages (e.g. JavaScript HTML CSS Apache Velocity SQL) is a plus.
We welcome your- Ability to integrate new software capabilities to deliver the real difference Semantic AI technologies make in a wide variety of knowledge discovery applications
- Prowess in implementing effective approaches to realworld data challenges and powerful data ingest solutions
- Desire to help customers to make more accurate datadriven decisions
- Ability to diagnose issues and solve problems in the field often working directly in the users environment
- Polished interpersonal and communications skills (written & verbal) in customerfacing situations and team collaboration settings
If youre looking for a place to achieve your goals and have fun doing it then youve found the right place. If you have a driving interest in linked data semantic networks data mining analytics graph theory social network analysis and ontologies wed love to discuss your role on the team.
Semantic AI is an equalopportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.If you are a qualified individual with a disability or a disabled veteran you have the right to request accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request accommodation contact the Human Resources Department at