Reservation Coordinator
Reservation Coordinator
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$ 45394 - 55400
1 Vacancy
Job Description
The Friday Conference Center at UNC Chapel Hill provides modern meeting spaces and exceptional event services for a variety of educational purposes from large conventions and banquet receptions to small seminars and professional development workshops. The Friday Conference Center is a part of The Friday Center UNC Chapel Hills dedicated resource for digital flexible and nontraditional learning. This position is responsible for supporting client inquiries and correspondence coordinating internal logistics managing the teams reservation system providing training to teams on the reservation system and templates reporting billing/invoicing and ensuring the smooth delivery of conference and event services. The Reservation Coordinator works closely with service teams to develop and maintain training materials conduct training sessions and provide ongoing support to ensure that all team members are proficient in using the reservation system and billing/invoicing procedures. The Reservation Coordinator is also responsible for managing reservation systems tracking deadlines and providing timely and accurate information to stakeholders to ensure that events run smoothly. The Reservation Coordinator must be able to communicate effectively with clients service teams and stakeholders to ensure that all aspects of conference and event services are managed efficiently. They will work closely with clients to manage inquiries and correspondence develop proposals and provide exceptional customer service. The Reservation Coordinator will also coordinate internal logistics such as managing reservation systems tracking deadlines and providing timely and accurate information to stakeholders.
Required Qualifications Competencies And Experience
Excellent communication skills both oral and written.
Preferred Qualifications Competencies And Experience
Experience in event planning or event production within the hospitality industry. Familiarity with reservation software systems such as Events Management System EMS .
Work Schedule
MondayFriday; 8am5pm
Required Experience:
Staff IC
Employment Type
Full-Time
